What’s happening in hygiene?

What’s happening in hygiene?

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Cleanliness is Next to Godliness

To learn more about what is being done to tackle the issues related to hygiene within the hospitality sector, HN talked to companies that are helping to keep the world as healthy a place as possible

CLEAN AS A WHISTLE
Boecker® Public Health is the Middle East’s largest public health company and a globally acclaimed environmental health service enterprise that is continuously raising the bar for the hospitality and F&B industries. With over two decades of experience, Boecker® has grown into a global player, cultivating strong strategic partnerships with the world’s most renowned research and excellence centers, and a leading producer of high quality products and systems. With a satisfied client list of over 15,000 hotels and establishments throughout the Middle East and the GCC region, it is the world’s first company to be assured by the Chartered Institute of Environmental Health (CIEH), UK, for providing world-class Public Health services in both the commercial and residential sectors.
Bana Kobrosly, Lebanon Country Manager at Boecker®, talks to HN about the company’s most recent offerings. “We are constantly adding new products and introducing new services to fully accommodate the thriving hospitality industry. For instance, our Infection Control Plan™ (ICP™) tackles the health risks commonly found in hotel rooms, gyms, spas, restaurants and playgrounds, all of which are considered high-risk areas. It is an on-site service that safely and effectively eliminates all microorganisms and provides a sanitized and protected environment,” said Kobrosly.
Introducing a new powerful disinfectant from Boecker®, Kobrosly added, “Microbecs™ molecule is a new patented technology with many unique properties that enable it to act against all types of microorganisms as of at least 30 seconds. Microbecs™ is available in different ranges that cater to different environments. It disinfects surfaces and items present in various sectors, including restaurants, schools, clinics, dispensaries and many others.”

MEASURED AND MANAGED
As the hospitality industry expands to serve more people, emphasis on hygiene is taking on added importance. To discuss the newest trends driving this industry that have been in evidence this year, we talk to Nabil Rizkallah, CEO of GWR Consulting, the leaders in quality control and training who partner with some of the best-known brands in the region.
“In relation to the newest offerings, data analytics and professional advice play a big part in leveraging the business operation process. At GWR Consulting,

we acknowledge the importance of quantifiable outcomes and trends as ‘What is not Measured is not Managed’,” Rizkallah says.
The consultancy’s data analysis technology highlights weaknesses and strengths in any company and provides appropriate data-tailored actions. Furthermore, in May 2017, GWR launched SafeSpa™ SafeSalon™, a new quality assurance program and certification for spas, hair and beauty-care outlets in Lebanon. It offers high levels of protection designed to protect human life and preserve health. This unique program was accredited in February 2016 by the awarding body Highfield and received attention from regional agencies and municipalities. The program is fast gaining momentum, to the satisfaction of Rizkallah who is a firm believer in the advantages it offers. “The institutions we work with are predominantly in the hospitality, banking, automotive and retail sectors,” he continues. “The multidisciplinary, cross-sector services we offer provide clients with objective, quantifiable data analytics on staff performance, customer experience and food safety key performance indicators, rendering our consultancy unique for accurate monitoring and fast intervention. Thanks to our methodology, many of our clients have grown their businesses and earned national awards.”

THE INTERNET OF CLEAN
Diversey Corporation was founded nearly 100 years ago and is today a leading global provider of commercial cleaning, sanitation and hygiene solutions for 800 million people in markets that include hospitality, food service, healthcare and retail. The company transforms sustainable solutions into business-enhancing results, based on increased productivity, reduced operating costs and increased customer profitability. Commenting on the latest innovations, Nader A. Srouji, general manager of Raed S. Khoury & Partners Co., Diversey’s sole distributor in Jordan, says, “We have numerous innovations throughout the year. However, our latest product is the TASKI Aero high-efficiency vacuum cleaner, which consists of four streamlined and agile models that satisfy the most rigorous requirements of frequent professional cleaning at any time and in any environment.”While the distributor always has new offerings in the pipeline, one of its latest innovations is the Internet of Clean, a platform, which remotely monitors equipment, machines

and operations through sensor-generated data, allowing complete insight into, dosing, compliance and machine performance. The IntelliDish, a smarter way of dish-washing, measures every drop of dish-washing efficiency.The IntelliTrail is a dashboard that shows what a facility’s machines are doing and how these could be put to better use. IntelliCare, is the first hybrid touch-less dispenser that shifts from automatic to manual mode to deliver an un-interrupted, hand hygiene experience across a number of facilities.
“These are top-of-the-line machines that have been adopted by some of the biggest multinational chains operating throughout the Middle East’s hospitality as well as F&B sectors,” Srouji notes. “These include, Hilton Hotels & Resorts, Mövenpick Hotels & Resorts, the Americana Group, Carrefour, Nabil Foods, Nestle Waters and Al-Youm Food to name just a few.”

AT THE MICRO LEVEL
When it comes to safe food consumption, Hydrachem, the UK’s leading manufacturer of effervescent chlorine tablets used in a wide range of services, from hospital disinfection to water purification and sterilization, sets out to provide the required level of cleanliness and more. Aware of the hospitality industry’s concerns on this topical issue, the company’s Hydrachem range constitutes the most trusted products in this sector.
Joseph Karam, general manager of the J. Medic. Group S.A.R.L., the exclusive distributor of Hydrachem in Lebanon, sheds light on the merits of the range available, saying, “We supply these products to almost all reputable restaurants, caterers and hotels throughout the country/region. The Foodsaf Salad Wash tablets are used to disinfect vegetables and non-peelable fruit, as well as food preparation surfaces and equipment. These tablets are recognized and proven effective for removing escherichia (e.) coli, salmonella, listeria, monocytogenes, campylobacter and staphylococcus aureus. It is a highly convenient and safe food disinfectant than can also be used to clean floors, surfaces, tiles and cloths.” Karam acknowledges that this is a matter of huge importance, given the ever-increasing number of new diseases that continue to surface. To ensure that everything that can be done is being done, he notes, water, the planet’s most consumed resource, needs to be as clean as possible. “Oasis Water Purification Tablets eliminate microorganisms to prevent dysentery, diarrhea, cholera and other water borne diseases such salmonella, typhoid, shigella sonnei, e. coli, vibro cholerae, streptococcus faecalis and schistosomiasis. This product makes water safe for drinking by killing bacteria, bacterial spores, cysts, algae, fungi, protozoa, various types of viruses and is especially lethal to E. histolytica,” Karam concludes.