BETTER PERFORMANCE AT EVERY TURN
In an exclusive interview with HN, Elie Ramia, managing director of MindSet Solutions emphasized the fact that bad customer experiences lead to decreased revenue instead of business growth necessitating a deeper understanding of how to make full use of the available tools to turn things round. The company offers a tailor made solutions’ system ensuring growth and higher profit margins for any business, especially in the hospitality industry.
Ramia, expressed his excitement saying, “The brand performance management (BPM) system allows any business of any size to collect, analyze, and retrieve all the vital information associated with its customer base. Despite being the newest technology in the market, the system is easy to understand, intuitive to use, and helps generate straightforward reports accessible from anywhere at any time. Furthermore, the team’s comprehensive business acumen, technical know-how and project management processes allow it to bring groundbreaking, innovative solutions in the areas of concept creation, back/front house activities, customer relationship support and franchise development to name a few of the services we offer.”
The goal, is to contribute to the success of any business by supporting its growth at every stage in every aspect through creative ideas and practical solutions. Concluding, he explained, “The vision, is to set a new standard in the hospitality industry by providing the right business solutions thereby ensuring rapid deployment, quick Return on Investment, optimizing daily operations, delivering exceptional customer satisfaction, simplifying managerial reports for quicker strategic decisions making and reducing costs across the board.”
Some of the clients MindSet Solutions currently works with are: Saveurs Du Monde, Mon Maki A Moi, Maison M, Bite Box, Mr. International.