Alternative measures of ROI

Alternative measures of ROI

In essence, the return on investment (ROI) measures the return that a new venture promises to generate, based on the investment made. Very often, investing in an F&B concept involves more than just channeling financial capital into the project, with other requirements likely to include the mobilization of countless resources due to the details involved in planning and execution. Manal Syriani, senior consultant at N4TC, takes us through four alternatives to the traditional model

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Striving Toward Women’s Equal Opportunities In Hospitality

Striving Toward Women’s Equal Opportunities In Hospitality

Hospitality organizations have been at the heart of numerous studies focused on gender issues, as women, whether guests, employees or leaders, confront and deal with dilemmas related to this hot topic. Chirine Salha, senior consultant at Ulysses Consulting, discusses what needs to be done to level the playing field

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Play The Game… And Win!

Play The Game… And Win!

Work can be stressful and boring. But what if we could find a way of making tasks more interesting and rewarding – exciting and engaging, even? Master trainer Mark Dickinson, of Done! Hospitality Training Solutions gives us some game-changing solutions

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Authenticity: The need of the hour

Authenticity: The need of the hour

Master trainer Mark Dickinson discusses a critical component lacking in our industry today: genuine people

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