Starting a new business venture is always a challenge that involves risks. However, higher levels of market uncertainty globally due to limited financial resources and lower discretionary income available to consumers have combined to raise the risk factors. As a result, many capitalists are looking to invest in franchised businesses to limit their financial exposure. Manal Syriani, franchise manager of The Lebanese Bakery, shares key franchising solutions that could make all the difference
At its core, a CRM system aggregates customer information collected throughout the guest stay at a hotel and uses this information to improve services and offerings in key target markets. In addition, CRM assists in the development of programs that reward guests for their loyalty.
A successful business model is dependent on its ability to generate revenues from different streams throughout the various stages of its journey. While this definition applies to most businesses, the F&B industry appears to be trapped in the sales of food and beverage items, mostly to a limited target clientele. Manal Syriani, managing director, WAY Consultants, gives us a few options for diversifying along the way
The regional F&B industry is evolving at a fast pace amid fierce competition and rising customer demand for innovation. Given the current climate, building a successful business is becoming more of an art than a science. Manal Syriani, managing director, WAY Consultants, explains
The leading European consulting, planning and project management enterprise has mandated the development and delivery of efficient and profitable hospitality concepts as worldwide tourism growth continues unabated. The company announced the launch of a new highly-specialized global hospitality team based in Dubai as an extension to the existing European operation....
The family business is a common module for locally grown concepts in the hospitality industry. With successful family businesses expanding and evolving into established companies, we are witnessing the integration of their mentality into the corporate business structure. Manal Syriani, senior consultant at N4TC explains
BETTER PERFORMANCE AT EVERY TURN In an exclusive interview with HN, Elie Ramia, managing director of MindSet Solutions emphasized the fact that bad customer experiences lead to decreased revenue instead of business growth necessitating a deeper understanding of how to make full use of the available tools to turn...