SevenRooms, a guest management platform rolls out across Jumeirah Group Restaurants

SevenRooms, a guest management platform rolls out across Jumeirah Group Restaurants

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SevenRooms, a reservation, seating and guest experience management platform for restaurants, nightclubs and hotels, announced the expansion of their partnership with Jumeirah Group, the Dubai-based luxury hotel company and a member of Dubai Holding.

SevenRooms’ software will integrate into over 70 restaurants, lounges and bars within the Jumeirah Group portfolio, including the Burj Al Arab Jumeirah, Jumeirah Beach Hotel, Jumeirah Emirates Towers, Jumeirah Zabeel Saray, Jumeirah Creekside Hotel and Madinat Jumeirah.

SevenRooms, a technology platform used by hospitality operators in 100+ cities around the world, started working with Jumeirah Group in 2016 in a pilot program. The expansion of the technology across the remaining restaurants, lounges and bars will enable Jumeirah Group to service and understand guests at their F&B outlets on a more personalized and sophisticated level. What was once siloed guest F&B data will now be shared across properties to streamline service and improve day-to-day operations across the board, offering unified guest profiles containing detailed guest history and order data through the point of sale integration.

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Operationally, the SevenRooms platform will connect systems and teams across the organization while freeing up employees’ valuable time to focus on the guest experience.

 

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