Pascal Gauvin announced the promotion of Oussama Massoud to the position of IHG director of Operations, Levant, following the footsteps of his predecessor Michael Koth, who has decided to continue his journey with IHG, by taking up the role of General Manager of InterContinental Bali Resort with additional responsibility as Director of Operations for AMEA Resorts (Malaysia, Indonesia & Thailand).

Oussama Massoud’s career in the hospitality extends to more than 30 years, all of which have been with the InterContinental Hotels Group in many countries in the GCC, as well as Jordan and Palestine. His passion for the hospitality and tourism industry was evident ever since he climbed the career ladder, where he held several executive roles in the various IHG brands, such as InterContinental, Holiday Inn, and Crowne Plaza. Under his leadership as Regional General Manager, many achievements, successes and awards were witnessed in each and every IHG property in Jordan & Palestine.

Oussama Massoud is enthusiastic about his new role, and with his expertise and knowledge about IHG inside out, he is looking forward to creating more success and achieving further accomplishments alongside his IHG team in the Levant region.