Ownership versus Employee a Battle of Two Mindsets

Ownership versus Employee a Battle of Two Mindsets

Owners and employees might have diametrically opposed ways of thinking, but they can be bridged through a few changes. Mark Dickinson of DONE! Hospitality Training Solutions tells us how.

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Smart goals: Out with the old, in with the new!

Smart goals: Out with the old, in with the new!

It may come as a surprise to some to hear that SMART goals were originally created in 1981, well before the emergence of the internet, laptops and smartphones, at a time when the vast resources that are today available at your fingertips were mostly only found in libraries. Mark Dickinson of DONE! Hospitality Training Solutions reinvents this well-known acronym

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7 cost-cutting solutions

7 cost-cutting solutions

Revenue is down, the market is challenged and we have to make something happen quickly. What should we do? Mark Dickinson of DONE! Hospitality Training Solutions says cut costs, but carefully

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Breaking through 5 things HR management must do in 2019

Breaking through 5 things HR management must do in 2019

There are many pillars of capital in a business, but the primary four in any successful business are Finance, Intellectual Property, Physical Assets and Human Capital. These can be equated to a table with four legs and similarly, if you remove any of them, the table will fall down. Businesses typically tend to focus on the first three, although Human Capital – the people who operate the business – is arguably the most important. Without it, there can be no company. Mark Dickinson of DONE! Hospitality Training Solutions tells us more

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Train your managers to manage

Train your managers to manage

The word manager has a wide variety of interpretations depending on context, whom you ask and the title in which it appears, although as a rule, the role usually includes a level of responsibility. This is why managers must be trained to manage, as Mark Dickinson of DONE! Hospitality Training Solutions explains

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Reassess your attitude toward mental health

Reassess your attitude toward mental health

Mark Dickinson of DONE! Hospitality Training Solutions tackles a touchy subject within the industry

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Training is tired. What’s next?

Training is tired. What’s next?

Mark Dickinson of DONE! Hospitality Training Solutions discusses the new word echoing through the corridors of management today – coaching

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In Tough Times, Training Is The Key To Success

In Tough Times, Training Is The Key To Success

There’s a lion on the street! Or so they say. Business is down, the market is tough and everyone is struggling. Do you take precautions and wait for the crisis to pass or run outside with a smartphone camera, take a picture or a video of the lion and make sure your brand appears in the shot? Mark Dickinson of DONE! Hospitality Training Solutions shows us how to detect an opportunity and dare to be different

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Play The Game… And Win!

Play The Game… And Win!

Work can be stressful and boring. But what if we could find a way of making tasks more interesting and rewarding – exciting and engaging, even? Master trainer Mark Dickinson, of Done! Hospitality Training Solutions gives us some game-changing solutions

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Re-Evaluating The Evaluation System

Re-Evaluating The Evaluation System

Despite moving into an era in which employees are really seen as a capital of the company, the archaic system of biannual evaluations persists. Master Trainer Mark Dickinson thinks it’s time to show employees the true value they bring to the business in a much simpler way

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