3 questions with Bernard Fantoli, corporate director of food & beverage, TIME Hotels

3 questions with Bernard Fantoli, corporate director of food & beverage, TIME Hotels

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F&B has always been perceived as an area to showcase innovation for hotels. We spoke with Bernard Fantoli, corporate director of food & beverage, TIME Hotels, to highlight their upcoming plans and preparations.

  • What makes your F&B service stand out?

The F&B industry is incredibly competitive, none more so than in the UAE. At TIME Hotels we offer a range of dining options which provide a range of flavours and tastes. These include Pranzo Eatery, in TIME Oak Hotel & Suites, featuring flavours from the Mediterranean, to Bites Café in Dammam, Saudi Arabia which serves a range of Saudi specialities. We provide wholesome and hearty food by carefully selecting locally sourced produce so that not only is the food incredibly tasty, but it is also nutritious and sustainable. Our F&B teams also undertake regular educational programmes to ensure they are well abreast of the latest trends across all aspects of the industry. We continue to adapt to the changing market and roll out special menus and varied offers and promotions to pique the interest of potential guests as well as nearby communities. 

  • What are your preparations to attract customers after COVID-19?

At TIME Hotels, we are passionate hoteliers, and we are looking forward to doing what we do best – providing excellent service to our valued guests. We have implemented our own sanitisation protocol, ‘Sanitised and Ready’, which features a wide range of intensified cleaning measures and sanitation procedures while also ensuring we are able to provide a personable touch. We want to ensure everyone visiting TIME Hotels feels welcome by providing comfort, convenience, and an unforgettable hospitality experience. We have recently introduced a series of dining promotions across our food & beverage outlets, including business lunches, weekend deals, and offers for families and kids. We are also working on bespoke packages and offerings, including Kosher meals, for the Israeli market. Variety and adapting to market demands is crucial, particularly during these current challenging times, but is something we consistently deliver at TIME Hotels through our variety of dining options and staycation offers.

  • Where do you see the industry heading?
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We are cautiously optimistic about the future of the industry. We have already seen positive signs of recovery in recent months, with the reopening of many businesses in Dubai and indeed, the rest of the world, so we are hopeful that this will continue as confidence builds further in the months ahead. Expo 2020 will undoubtedly provide a tourism boost to Dubai and the wider UAE, while the opening of the Israeli market is a monumental move and opportunity for the UAE tourism industry. The tourism industry has always been resilient, and I am convinced we will be back stronger.

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