How to Merge Positions Without Affecting the Workflow

How to Merge Positions Without Affecting the Workflow

New trends in business are moving towards job combinations with the aim of managing labor costs and increasing efficiency. Manal Syriani, franchise manager of The Lebanese Bakery, explores the variables to consider when it comes to changing job functions.

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The Key to Managing Young People

The Key to Managing Young People

With human capital being one of the most valuable — and costly — assets of any company, it is not always easy to know how to get the most out of your employees. And the challenge can be even greater when it comes to a younger workforce, as Mark Dickinson of DONE! Hospitality Training Solutions explains.

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How to prepare for Hospitality 2.0

How to prepare for Hospitality 2.0

In compliance with new hygiene expectations and regulations, you will need to review your property’s cleaning and sanitation processes.

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What hoteliers should know about ‘Force Majeure’

What hoteliers should know about ‘Force Majeure’

As the outbreak of COVID-19 is sparing no business, including the hospitality industry, it becomes more important for hoteliers and stakeholders to know more about the legal implications of the impact of this virus. HN spoke to Scott Antel, partner at Bryan Cave Leighton Paisner LLP – Dubai, a specialized law firm to know more about it.

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How to make your business attractive to investors

How to make your business attractive to investors

Starting a new business venture is always a challenge that involves risks. However, higher levels of market uncertainty globally due to limited financial resources and lower discretionary income available to consumers have combined to raise the risk factors. As a result, many capitalists are looking to invest in franchised businesses to limit their financial exposure. Manal Syriani, franchise manager of The Lebanese Bakery, shares key franchising solutions that could make all the difference

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CRM strategies For Hotels

CRM strategies For Hotels

At its core, a CRM system aggregates customer information collected throughout the guest stay at a hotel and uses this information to improve services and offerings in key target markets. In addition, CRM assists in the development of programs that reward guests for their loyalty.

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Diversifying the F&B revenue stream

Diversifying the F&B revenue stream

A successful business model is dependent on its ability to generate revenues from different streams throughout the various stages of its journey. While this definition applies to most businesses, the F&B industry appears to be trapped in the sales of food and beverage items, mostly to a limited target clientele. Manal Syriani, managing director, WAY Consultants, gives us a few options for diversifying along the way

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5 ways to establish a successful F&B business

5 ways to establish a successful F&B business

The regional F&B industry is evolving at a fast pace amid fierce competition and rising customer demand for innovation. Given the current climate, building a successful business is becoming more of an art than a science. Manal Syriani, managing director, WAY Consultants, explains

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7 cost-cutting solutions

7 cost-cutting solutions

Revenue is down, the market is challenged and we have to make something happen quickly. What should we do? Mark Dickinson of DONE! Hospitality Training Solutions says cut costs, but carefully

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