How Restaurants Should Communicate Online During a Crisis

How Restaurants Should Communicate Online During a Crisis

With Covid-19 impacting businesses in all sorts of ways, Maria Frangieh, managing director of Socialprise, looks at how restaurants can market themselves digitally during the pandemic.

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Risk Management: To Plan Or Not To Plan?

Risk Management: To Plan Or Not To Plan?

Mark Dickinson, founder of DONE! Hospitality Training Solutions, explains why purposeful planning is a must.

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The importance of service personalization

The importance of service personalization

Every front line team member knows what would make work go better and how to deliver better results. Listening to their ideas is key.

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Cashless: The next generation payment method has arrived

Cashless: The next generation payment method has arrived

Take note – the next customers dining out at your establishment might be cashless ones. There’s no need to panic though – we don’t mean they won’t be able to pay, rather that they’ve signed up for the next generation method of payment. Tony Toutoungi tells us more.

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Sustainability Plans: Going Green While Staying In The Black

Sustainability Plans: Going Green While Staying In The Black

Most business leaders have bought in to the idea of becoming more environmentally friendly, but for some, the reality of implementing a sustainability plan is extremely daunting, leaving them unsure where to start. Antoine Kaldany, owner of Yelloblue solar energy company, gets to grips with going green.

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Omega Software’s take on digital and contactless menus

Omega Software’s take on digital and contactless menus

The restaurant just requires an internet connection, no application is needed for the customers, neither an investment in any hardware or equipment is. There will be no fees per transaction to pay.

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What hoteliers should know about ‘Force Majeure’

What hoteliers should know about ‘Force Majeure’

As the outbreak of COVID-19 is sparing no business, including the hospitality industry, it becomes more important for hoteliers and stakeholders to know more about the legal implications of the impact of this virus. HN spoke to Scott Antel, partner at Bryan Cave Leighton Paisner LLP – Dubai, a specialized law firm to know more about it.

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Comment: Crisis management from adaptation to new business kick off strategies

Comment: Crisis management from adaptation to new business kick off strategies

The majority of hotel owners and investors have a positive outlook on the future of the hospitality industry and expect to see development opportunities.

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Exclusive: 10 marketing tips for hospitality businesses during the COVID-19 crisis

Exclusive: 10 marketing tips for hospitality businesses during the COVID-19 crisis

There is no better time than now for influencers to be promoting your products/services and brand. They are engaging their followers even more than before.

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