Saudi Arabia is fifth place globally in terms of the ranking of digital travelers

Saudi Arabia is fifth place globally in terms of the ranking of digital travelers

Travelport, the leading travel commerce platform, published the results of a Global Traveler Survey of 11,000 people worldwide that highlights the use of digital tools when planning, booking and experiencing a journey.   According to the report 81 percent of travelers use peer to peer reviews when researching a trip,...

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Marriott International launches the IoT hotel room of the future

Marriott International launches the IoT hotel room of the future

Marriott International has teamed with two leading companies – Samsung and Legrand to launch the hospitality industry’s Internet of Things (IoT) hotel room to inspire the ultimate hotel experience of the future.   The IoT Guestroom Lab, powered by Marriott’s Innovation Lab at the company’s corporate headquarters, explores concepts that...

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Four Seasons connects real people in real time with  new chat feature

Four Seasons connects real people in real time with new chat feature

Four Seasons Hotels and Resorts launched Four Seasons Chat – a new digital service enabling guests to send and receive instant messages with property teams before, throughout and after their stay.   Four Seasons Chat leverages technology to get more personal, providing guests with access to legendary Four Seasons service...

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Marriott brings chatty career Facebook bots

Marriott brings chatty career Facebook bots

Marriott International, Inc is enhancing the job search and apply experience with the launch of MC – the Marriott Careers chatbot for Facebook Messenger.   Powered by data-driven logic and specialized algorithms, the hospitality industry’s first virtual assistant for job seekers creates a more personalized and efficient experience while delivering...

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AccorHotels launches Handy in Africa

AccorHotels launches Handy in Africa

Redefining the Guest experience with a new digital service throughout its hotels in Africa, AccorHotels announces a partnership with handy, a tailor-made technology solution for the hotel industry. Currently available for members of Le Club, the Group‟s global loyalty program, benefits include the free usage of a mobile phone with...

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SevenRooms, a guest management platform rolls out across Jumeirah Group Restaurants

SevenRooms, a guest management platform rolls out across Jumeirah Group Restaurants

SevenRooms, a reservation, seating and guest experience management platform for restaurants, nightclubs and hotels, announced the expansion of their partnership with Jumeirah Group, the Dubai-based luxury hotel company and a member of Dubai Holding. SevenRooms’ software will integrate into over 70 restaurants, lounges and bars within the Jumeirah Group portfolio,...

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Samih Sawiris invests in Dutch online booking platform

Samih Sawiris invests in Dutch online booking platform

The award-winning online booking platform Dutch startup, Bidroom.com, secured substantial investment from Egyptian businessman Samih Sawiris, founder of the Orascom Development Group, a conglomerate of companies operating in many different areas, like tourism and hospitality, but with a primary business focus on developing, constructing and managing whole tourist destinations.  ...

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Tech becomes a key ingredient for today’s F&B industry

Tech becomes a key ingredient for today’s F&B industry

With 77 per cent smartphone penetration across the GCC, the emergence of a new digital customer has put pressure on the food and beverage sector to stay relevant and for outlets to keep a competitive edge.   “Technology is changing the way restaurants interact with their customers, with apps impacting...

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Marriott Hotels launches TestBED in Middle East & Africa

Marriott Hotels launches TestBED in Middle East & Africa

As technology is shaping our future and its effect on the travel industry is one that can transform a guest experience, Marriott Hotels launched its TestBED program in the Middle East & Africa. First launched by Marriott Hotels across Europe in 2016, the unique 10-week accelerator program gives startups the...

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Al Hokair’s MENA Hotels debuts in Dubai

Al Hokair’s MENA Hotels debuts in Dubai

Saudi-based hospitality and entertainment group Al Hokair announced the expansion of MENA Hotels in the UAE with the opening of MENA Plaza Albarsha Dubai.   Founded in 2008 by Al Hokair Group, MENA Hotels currently boasts a portfolio of eight projects including five in Saudi Arabia, two in Jordan and...

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