Feedics: A new AI-powered guest experience analytics platform is born

Feedics: A new AI-powered guest experience analytics platform is born

Qualitative data is now easier to read and to analyze. This empowers faster reaction time to incidents and major improvement in decision making affecting customer experience.

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Data breach for 500 million Starwood guests

Data breach for 500 million Starwood guests

For approximately 327 million of these guests, the information includes some combination of name, mailing address, phone number, email address, and passport number, among others.

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