Tracking customer behavior in hospitality
Combining advanced technology with the hospitality industry’s key principle of guest-centric service, AI is already taking the customer experience to new heights. Ashleigh Donald, co-founder of Halo Business Consulting, explains how businesses can harness this all-important innovation.
5 minutes with Mohammed Shameer, country manager of Bidfood Oman
Bidfood Oman delivers a comprehensive service and customer satisfaction. Mohammed Shameer, country manager of Bidfood Oman, lifts the lid on the company’s operations, myBidfood and upcoming projects in the sultanate.
Harnessing AI tools for business and hospitality transformation
As AI continues to evolve, its potential to transform the business and hospitality landscape is boundless. Embracing technology thoughtfully, businesses can integrate exceptional service, memorable experiences and operational excellence seamlessly into their operations, according to Dr. Jassim Haji, president of Global Artificial Intelligence Group.
New technologies: today’s essential tools for hoteliers
Emerging technologies are revolutionizing the lodging industry, delivering significant benefits to both operators and guests. Michael Donald, co-founder of Halo Business Consulting, explains why embracing innovation and implementing smart ideas are musts for hotels looking to secure a successful future.
Tom Teichmann: Pioneering a New Era in Hospitality Financing with Azqira
In the wake of a crisis, true visionaries appear. Tom Teichmann, CEO and founder of Azqira, is one such individual. Here, we explore how the entrepreneur saw an opportunity to innovate as the hospitality industry grappled with massive challenges.
Mastering video marketing to grow your hospitality business
In the ever-evolving hospitality landscape, Monica E. Chikhani, managing director and founder of MEC Workshop, explores the relevance of video marketing in hospitality.
Enhancing customer experience through AI
Dr Jane Thomason is a globally recognized thought leader on metaverse and Web3. Here, she discusses ways in which AI can enhance the customer experience.
Digitizing the dining scene: innovative payment solutions in F&B
With over 18 years of experience in the industry, Noel Moukheiver has been instrumental in expanding MontyPay’s global presence and enhancing its services. Here, he delves into innovative strategies and current trends in the realm of digital payments, addressing the unique needs of the F&B sector.
How to harness the power of the metaverse
The metaverse and Web3 are poised to revolutionize the hospitality industry, transporting us into a world of personalized, decentralized experiences and limitless possibilities, as Dr Jane Thomason, emeritus chair of the World Metaverse Council, author and influencer, explains.