The June 2022 report of the EY Middle East hotel benchmark survey, which covers occupancy and average rate performance in key hotel markets across selected countries and cities in the Middle East on a monthly and year-to-date basis, has provided readers an insight into the Middle East’s overall hospitality performance.
Spending countless hours working from the office or from home on laptops, tablets and phones can be a recipe for disaster. Mark Dickinson of DONE! Hospitality Training Solutions provides practical tips on how to avoid the dreaded burnout.
Egypt appears to be getting back on its feet after years of economic turmoil and social unrest, intensified by the pandemic. Nada Alameddine, managing partner at Hodema consulting services, shares her insights on tourism recovery and what the regional power of North Africa is likely to witness in terms of foreign arrivals in 2022 and beyond.
Considered the art hub of the Middle East, Beirut — a city that has witnessed immense challenges over the past few years — has been upping its game in the boutique hotel world to offer guests something a little different. Yara Moukarzel, director of operations of L’Hôte Libanais, takes a closer look at how hotels in the capital and around Lebanon are using this powerful medium to their advantage.
Business analysis and process management systems involve the identification, management and continual improvement of business processes in order to reduce costs, increase revenue, efficiency, quality or customer satisfaction. Michael Donald, co-founder of Halo Business Consulting, explains why some of the most successful hospitality and leisure organizations have made these processes part of their culture.
History tells the tale of those who lead for all the right reasons and others who chose more dangerous routes. Mark Dickinson of DONE! Hospitality Training Solutions examines how different leadership styles affect decision-making processes and what to keep in mind.