Six experts in the field talk about tech solutions available for hospitality and F&B enterprises

Six experts in the field talk about tech solutions available for hospitality and F&B enterprises

With digital transformation an inevitability for businesses all over the world, we talk technology with six experts in the field and find out what tech solutions are available for hospitality and F&B enterprises.

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Obtaining a license for opening a restaurant business in Dubai

Obtaining a license for opening a restaurant business in Dubai

A number of important steps need to be taken before you can think about opening a restaurant in Dubai, as Chadi Chidiac, managing partner of Protocol Hospitality Management and Consultancy, explains.

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How can the tourism industry reduce its carbon emissions?

How can the tourism industry reduce its carbon emissions?

Dr. Harold Goodwin, professor emeritus at Manchester Metropolitan University and World Travel Market’s responsible tourism advisor, shares his views on why global warming is a real concern and what the hospitality industry must do to dent the curve.

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Mark Dickinson of DONE! on why inspiration matters

Mark Dickinson of DONE! on why inspiration matters

In a world obsessed with social media and virtual reality, Mark Dickinson of DONE! Hospitality Training Solutions examines how managers can create a corporate culture that inspires each and every employee.

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How to foster innovation and operational excellence

How to foster innovation and operational excellence

It takes much more than a healthy balance sheet for a business to thrive. Michael Donald, co-founder of Halo Business Consulting, discusses how to optimize resources and efficiencies, encourage and implement organizational change, and create a culture that accelerates innovation.

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Seeking travel inspiration: the role of social media

Seeking travel inspiration: the role of social media

Adapting to the rise of “phygital,” which bridges the gap between the physical and digital worlds, has raised unforeseen challenges for the tourism industry. Dr. Maria Frangieh, managing director of Socialprise, lifts the lid on the importance of inspiring your clients.

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A more sustainable hospitality industry

A more sustainable hospitality industry

The hospitality industry has successfully embraced innovation as a critical success factor, adapting to external challenges and driving efficiency while optimizing the guest experience. Wolfgang M. Neumann, chair of the Sustainable Hospitality Alliance, discusses the role of innovation in creating a more sustainable sector.

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How communicating with customers has evolved

How communicating with customers has evolved

All brands aspire to have the best communication strategy with their customers, online and offline. As challenging as it can be, the basics can be very simple and straightforward, as Dr. Maria Frangieh, managing director of Socialprise, explains.

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Increasing efficiency by going paperless

Increasing efficiency by going paperless

Mark Dickinson of DONE! Hospitality Training Solutions explores the importance of a paperless work environment.

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The key to increasing customer loyalty

The key to increasing customer loyalty

Customer loyalty is the result of genuine concern about a client’s well-being and the ability to go beyond simply identifying and meeting customers’ needs to acknowledging their aspirations and struggles. Manal Syriani lifts the lid on how to keep clients close to your brand.

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