Today’s balancing act: automation vs. personalization

Today’s balancing act: automation vs. personalization

Hospitality industry players are increasingly integrating AI technologies into more of their processes, using cutting edge solutions to enhance the guest experience and maximize efficiency. But is there a point at which we risk entering the realm of innovation overreach? And how far is too far? Ralph Nader, CEO of Amber Consulting, balances the scales.

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New technologies: today’s essential tools for hoteliers

New technologies: today’s essential tools for hoteliers

Emerging technologies are revolutionizing the lodging industry, delivering significant benefits to both operators and guests. Michael Donald, co-founder of Halo Business Consulting, explains why embracing innovation and implementing smart ideas are musts for hotels looking to secure a successful future.

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Cross-culinary exchange: gastronomy goes global

Cross-culinary exchange: gastronomy goes global

From firm favorites to fantastic fusion dishes, the ‘something old, something new’ mantra is taking kitchens by storm, as chefs switch up traditional recipes and play with flavors from across the globe. Chirine Salha, board member of the Syndicate of Owners of Restaurants, Cafes, Night-clubs & Pastries in Lebanon, unpacks the culinary trends that are traveling through time and across borders.

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Beyond logos: the global influence of F&B franchisors

Beyond logos: the global influence of F&B franchisors

Ralph Nader, CEO of Amber Consulting, lifts the lid on what sets the powerhouses apart from the crowd in the world of franchising, enabling them to write chapter after chapter in their ever-evolving success stories.

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From starting out to staying the course

From starting out to staying the course

While any launch is resource heavy, hospitality start-ups also need to stay focused on the future, creating the firm foundations and growth strategies that will help entrepreneurs navigate the challenges of a competitive market and capitalize on opportunities. Jad Shamseddin, COO of Aleph Hospitality, has words of advice spanning launch, post-launch and longer-term plans.

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5 ways to make your start-up stand out to investors

5 ways to make your start-up stand out to investors

Securing investment for a concept can be particularly challenging in a competitive environment. Naim Maadad, chief executive and founder of Gates Hospitality, offers his advice on how to catch the eye of investors and clinch that all-important funding.

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Addressing the talent attraction dilemma in hospitality

Addressing the talent attraction dilemma in hospitality

Shangri-La’s MEIA VP of HR, Hein Dames, highlights challenges in hospitality recruitment and sheds light on the industry’s struggle to attract new talent.

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Resilient Lebanon: tourism’s triumphant phoenix

Resilient Lebanon: tourism’s triumphant phoenix

Lebanon is a phoenix, according to Amine Moukarzel, president and partner of Louvre Hotels Group and Golden Tulip Hotels MENA. Here, the veteran hotelier shares his thoughts on the country’s rise.

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Wellness design trends are here to stay

Wellness design trends are here to stay

As a NYC-based Urbahn Architects associate specializing in hospitality design, Ryan E. Bieber, RA and LEED AP, discusses the guest-room trends that will define 2024. 

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Regional casinos: a safe bet or a long shot?

Regional casinos: a safe bet or a long shot?

While the legalization of gambling in the Middle East has long been a topic of fierce debate, news of industry developments in the UAE have now put this contentious issue firmly back in the spotlight. Against that backdrop, Ralph Nader, CEO of Amber Consulting, assesses the odds of the region positioning itself as a global gaming hub and go-to destination for casino giants.

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