Today’s balancing act: automation vs. personalization
Hospitality industry players are increasingly integrating AI technologies into more of their processes, using cutting edge solutions to enhance the guest experience and maximize efficiency. But is there a point at which we risk entering the realm of innovation overreach? And how far is too far? Ralph Nader, CEO of Amber Consulting, balances the scales.
Cross-culinary exchange: gastronomy goes global
From firm favorites to fantastic fusion dishes, the ‘something old, something new’ mantra is taking kitchens by storm, as chefs switch up traditional recipes and play with flavors from across the globe. Chirine Salha, board member of the Syndicate of Owners of Restaurants, Cafes, Night-clubs & Pastries in Lebanon, unpacks the culinary trends that are traveling through time and across borders.
Addressing the talent attraction dilemma in hospitality
Shangri-La’s MEIA VP of HR, Hein Dames, highlights challenges in hospitality recruitment and sheds light on the industry’s struggle to attract new talent.
Resilient Lebanon: tourism’s triumphant phoenix
Lebanon is a phoenix, according to Amine Moukarzel, president and partner of Louvre Hotels Group and Golden Tulip Hotels MENA. Here, the veteran hotelier shares his thoughts on the country’s rise.
Wellness design trends are here to stay
As a NYC-based Urbahn Architects associate specializing in hospitality design, Ryan E. Bieber, RA and LEED AP, discusses the guest-room trends that will define 2024.
New technologies: today’s essential tools for hoteliers
Emerging technologies are revolutionizing the lodging industry, delivering significant benefits to both operators and guests. Michael Donald, co-founder of Halo Business Consulting, explains why embracing innovation and implementing smart ideas are musts for hotels looking to secure a successful future.