A Valrhona “culinary-dating” experience

A Valrhona “culinary-dating” experience

On March 22, 2022, Valrhona brought together the team of Relais Desserts and Ecole Valrhona for a three-hour intimate afternoon tea at Jumeirah Al Naseem to discuss trends, business opportunities and the importance of knowledge sharing while discovering the talents of Frédéric Cassel, Vincent Guerlais, Pascal Lac, Eric Vergne, Sébastien Bouillet and Glenn Noel.

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Catering for 2022 with seven leading caterers

Catering for 2022 with seven leading caterers

The catering sector has witnessed huge changes over the last few years, with consumers demanding healthier and more sustainable options. We discussed the latest trends and more with seven of the leading catering companies in the Middle East.

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The key to increasing customer loyalty

The key to increasing customer loyalty

Customer loyalty is the result of genuine concern about a client’s well-being and the ability to go beyond simply identifying and meeting customers’ needs to acknowledging their aspirations and struggles. Manal Syriani lifts the lid on how to keep clients close to your brand.

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How to communicate your brand values

How to communicate your brand values

In recent years, the consumer mindset has shifted from a buying mentality to one that prioritizes a sense of belonging when it comes to purchasing choices. Manal Syriani shares her top tips on how brands can effectively communicate their core values.

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Leadership from the bench

Leadership from the bench

Gone are the days when human resources simply handled pay and appraisals. Mark Dickinson of DONE! Hospitality Training Solutions identifies five common mistakes companies make when it comes to managing staff and how this important department can boost employee morale and diffuse tensions.

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Why F&B firms need loss prevention strategies

Why F&B firms need loss prevention strategies

With Covid-19 causing disruption to the food and beverage industry worldwide, managing costs and reducing waste have become more critical than ever before. Manal Syriani underlines the importance of loss prevention strategies and the variables to consider.

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Planting the seed : how to empower the next generation

Planting the seed : how to empower the next generation

Although empowerment is one of the most talked about topics in business, it is not always well understood. Mark Dickinson of DONE! Hospitality Training Solutions tackles the misconceptions and highlights the importance of “moments of wonder.”

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How Restaurants Should Communicate Online During a Crisis

How Restaurants Should Communicate Online During a Crisis

With Covid-19 impacting businesses in all sorts of ways, Maria Frangieh, managing director of Socialprise, looks at how restaurants can market themselves digitally during the pandemic.

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The Best Insurances For The F&B Industry

The Best Insurances For The F&B Industry

Insurance for F&B establishments provides vital protection against potential external and internal risks. It also offers reassurance for guests and employees who engage with the brand. Manal Syriani, takes a closer look at what’s on the market.

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Risk Management: To Plan Or Not To Plan?

Risk Management: To Plan Or Not To Plan?

Mark Dickinson, founder of DONE! Hospitality Training Solutions, explains why purposeful planning is a must.

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