Risk Management: To Plan Or Not To Plan?
Mark Dickinson, founder of DONE! Hospitality Training Solutions, explains why purposeful planning is a must.
The Key to Managing Young People
With human capital being one of the most valuable — and costly — assets of any company, it is not always easy to know how to get the most out of your employees. And the challenge can be even greater when it comes to a younger workforce, as Mark Dickinson of DONE! Hospitality Training Solutions explains.
How to prepare for Hospitality 2.0
In compliance with new hygiene expectations and regulations, you will need to review your property’s cleaning and sanitation processes.
How to make your business attractive to investors
Starting a new business venture is always a challenge that involves risks. However, higher levels of market uncertainty globally due to limited financial resources and lower discretionary income available to consumers have combined to raise the risk factors. As a result, many capitalists are looking to invest in franchised businesses to limit their financial exposure. Manal Syriani, franchise manager of The Lebanese Bakery, shares key franchising solutions that could make all the difference
CRM strategies For Hotels
At its core, a CRM system aggregates customer information collected throughout the guest stay at a hotel and uses this information to improve services and offerings in key target markets. In addition, CRM assists in the development of programs that reward guests for their loyalty.
Diversifying the F&B revenue stream
A successful business model is dependent on its ability to generate revenues from different streams throughout the various stages of its journey. While this definition applies to most businesses, the F&B industry appears to be trapped in the sales of food and beverage items, mostly to a limited target clientele. Manal Syriani, managing director, WAY Consultants, gives us a few options for diversifying along the way
5 ways to establish a successful F&B business
The regional F&B industry is evolving at a fast pace amid fierce competition and rising customer demand for innovation. Given the current climate, building a successful business is becoming more of an art than a science. Manal Syriani, managing director, WAY Consultants, explains
7 cost-cutting solutions
Revenue is down, the market is challenged and we have to make something happen quickly. What should we do? Mark Dickinson of DONE! Hospitality Training Solutions says cut costs, but carefully
Drees & Sommer launch global hospitality division in the UAE
The leading European consulting, planning and project management enterprise has mandated the development and delivery of efficient and profitable hospitality concepts as worldwide tourism growth continues unabated. The company announced the launch of a new highly-specialized global hospitality team based in Dubai as an extension to the existing European operation....
