How to be a leader rather than a boss in the business world

How to be a leader rather than a boss in the business world

There’s a well-known saying that a boss says “Go,” whereas a leader says “Let’s go!” Mark Dickinson of DONE! Hospitality Training Solutions lifts the lid on what real leadership is all about.

Read more
Leadership from the bench

Leadership from the bench

Gone are the days when human resources simply handled pay and appraisals. Mark Dickinson of DONE! Hospitality Training Solutions identifies five common mistakes companies make when it comes to managing staff and how this important department can boost employee morale and diffuse tensions.

Read more
Planting the seed : how to empower the next generation

Planting the seed : how to empower the next generation

Although empowerment is one of the most talked about topics in business, it is not always well understood. Mark Dickinson of DONE! Hospitality Training Solutions tackles the misconceptions and highlights the importance of “moments of wonder.”

Read more
Five minutes with HR expert Carol Awad

Five minutes with HR expert Carol Awad

With an aim to foster productive and healthy workplace environments, Lebanese entrepreneur and strategic human resources expert Carol Awad has launched HRhotline.com. We learn more about the website and how it can help businesses.

Read more
Nine in 10 young Saudis look towards hospitality careers

Nine in 10 young Saudis look towards hospitality careers

The appeal to young Saudis of a career in tourism or hospitality is driven by the perceptions of the lifestyle it will provide.

Read more
How to recruit post COVID-19?

How to recruit post COVID-19?

Recruiting locals will be an emerging trend, since the crisis forced several talents to review their career priorities and sense of security.

Read more
How to Merge Positions Without Affecting the Workflow

How to Merge Positions Without Affecting the Workflow

New trends in business are moving towards job combinations with the aim of managing labor costs and increasing efficiency. Manal Syriani, franchise manager of The Lebanese Bakery, explores the variables to consider when it comes to changing job functions.

Read more
The Key to Managing Young People

The Key to Managing Young People

With human capital being one of the most valuable — and costly — assets of any company, it is not always easy to know how to get the most out of your employees. And the challenge can be even greater when it comes to a younger workforce, as Mark Dickinson of DONE! Hospitality Training Solutions explains.

Read more
Smart Survival: A Bold, New Approach To Staying Afloat

Smart Survival: A Bold, New Approach To Staying Afloat

With unstable economic situation in the region, many restaurants are facing the greatest challenge of survival for the foreseeable future. Manal Syriani, shares four keys to survival in turbulent times.

Read more
Why Training Is Even More Important In Tough Times

Why Training Is Even More Important In Tough Times

While there may be a temptation to halt training in a difficult operating climate when budgets are limited, it is in precisely these uncertain conditions that employees with excellent skills can help to pull a business through. Mark Dickinson, of DONE! Hospitality Training Solutions tells us more

Read more