Mark Dickinson of DONE! talks about the 12 tools for decision making in a leader’s framework
History tells the tale of those who lead for all the right reasons and others who chose more dangerous routes. Mark Dickinson of DONE! Hospitality Training Solutions examines how different leadership styles affect decision-making processes and what to keep in mind.
Mark Dickinson of DONE! on why inspiration matters
In a world obsessed with social media and virtual reality, Mark Dickinson of DONE! Hospitality Training Solutions examines how managers can create a corporate culture that inspires each and every employee.
Increasing efficiency by going paperless
Mark Dickinson of DONE! Hospitality Training Solutions explores the importance of a paperless work environment.
Recruitment professionals in the hot seat
With the pandemic forcing companies to rethink their HR models, we asked six recruitment professionals about their greatest career challenges, tackling Covid-19- induced HR shortages, using technology to increase efficiency and helping clients adapt to hybrid work models,
How to be a leader rather than a boss in the business world
There’s a well-known saying that a boss says “Go,” whereas a leader says “Let’s go!” Mark Dickinson of DONE! Hospitality Training Solutions lifts the lid on what real leadership is all about.
Leadership from the bench
Gone are the days when human resources simply handled pay and appraisals. Mark Dickinson of DONE! Hospitality Training Solutions identifies five common mistakes companies make when it comes to managing staff and how this important department can boost employee morale and diffuse tensions.
Planting the seed : how to empower the next generation
Although empowerment is one of the most talked about topics in business, it is not always well understood. Mark Dickinson of DONE! Hospitality Training Solutions tackles the misconceptions and highlights the importance of “moments of wonder.”
Five minutes with HR expert Carol Awad
With an aim to foster productive and healthy workplace environments, Lebanese entrepreneur and strategic human resources expert Carol Awad has launched HRhotline.com. We learn more about the website and how it can help businesses.
Nine in 10 young Saudis look towards hospitality careers
The appeal to young Saudis of a career in tourism or hospitality is driven by the perceptions of the lifestyle it will provide.
Studying hospitality in the UAE and KSA
With mega- and giga-projects becoming increasingly typical of the Middle East’s hospitality landscape, Mansoor Ahmed, executive director and head of development solutions healthcare, education and PPP at Colliers in the Middle East and Africa region, lifts the lid on tourism education in the UAE and KSA, and why demand for skilled hospitality labor looks set to rise.