There’s a well-known saying that a boss says “Go,” whereas a leader says “Let’s go!” Mark Dickinson of DONE! Hospitality Training Solutions lifts the lid on what real leadership is all about.
Gone are the days when human resources simply handled pay and appraisals. Mark Dickinson of DONE! Hospitality Training Solutions identifies five common mistakes companies make when it comes to managing staff and how this important department can boost employee morale and diffuse tensions.
Although empowerment is one of the most talked about topics in business, it is not always well understood. Mark Dickinson of DONE! Hospitality Training Solutions tackles the misconceptions and highlights the importance of “moments of wonder.”
With an aim to foster productive and healthy workplace environments, Lebanese entrepreneur and strategic human resources expert Carol Awad has launched HRhotline.com. We learn more about the website and how it can help businesses.
The appeal to young Saudis of a career in tourism or hospitality is driven by the perceptions of the lifestyle it will provide.
New trends in business are moving towards job combinations with the aim of managing labor costs and increasing efficiency. Manal Syriani, franchise manager of The Lebanese Bakery, explores the variables to consider when it comes to changing job functions.
With human capital being one of the most valuable — and costly — assets of any company, it is not always easy to know how to get the most out of your employees. And the challenge can be even greater when it comes to a younger workforce, as Mark Dickinson of DONE! Hospitality Training Solutions explains.
While there may be a temptation to halt training in a difficult operating climate when budgets are limited, it is in precisely these uncertain conditions that employees with excellent skills can help to pull a business through. Mark Dickinson, of DONE! Hospitality Training Solutions tells us more