Breaking through 5 things HR management must do in 2019
There are many pillars of capital in a business, but the primary four in any successful business are Finance, Intellectual Property, Physical Assets and Human Capital. These can be equated to a table with four legs and similarly, if you remove any of them, the table will fall down. Businesses typically tend to focus on the first three, although Human Capital – the people who operate the business – is arguably the most important. Without it, there can be no company. Mark Dickinson of DONE! Hospitality Training Solutions tells us more
Train your managers to manage
The word manager has a wide variety of interpretations depending on context, whom you ask and the title in which it appears, although as a rule, the role usually includes a level of responsibility. This is why managers must be trained to manage, as Mark Dickinson of DONE! Hospitality Training Solutions explains
Alternative measures of ROI
In essence, the return on investment (ROI) measures the return that a new venture promises to generate, based on the investment made. Very often, investing in an F&B concept involves more than just channeling financial capital into the project, with other requirements likely to include the mobilization of countless resources due to the details involved in planning and execution. Manal Syriani, senior consultant at N4TC, takes us through four alternatives to the traditional model
Striving Toward Women’s Equal Opportunities In Hospitality
Hospitality organizations have been at the heart of numerous studies focused on gender issues, as women, whether guests, employees or leaders, confront and deal with dilemmas related to this hot topic. Chirine Salha, senior consultant at Ulysses Consulting, discusses what needs to be done to level the playing field
Play The Game… And Win!
Work can be stressful and boring. But what if we could find a way of making tasks more interesting and rewarding – exciting and engaging, even? Master trainer Mark Dickinson, of Done! Hospitality Training Solutions gives us some game-changing solutions
Authenticity: The need of the hour
Master trainer Mark Dickinson discusses a critical component lacking in our industry today: genuine people
Hiring attitude
It’s a fact that over the last 10 years, 20 percent of all new jobs created around the world have been based in hospitality and tourism, which prompts the question, how can you successfully hire the right person for the role? Manal Syriani, managing director of Way Consultants, tells us how