Pierre Hermé appointed President of the Coupe du Monde de la Pâtisserie
The next step of the Coupe du Monde de la Pâtisserie contest is the European Selection, the 12 and 13 January 2020, during the Europain trade fair in Paris.
IHG debuts Middle East’s first voco Hotel in Dubai
InterContinental Hotels Group’s (IHG) distinctive new lifestyle hotel brand voco has debuted in the Middle East with the opening of its flagship property in Dubai. Simon Stamper, the General Manager of voco Dubai said, “Different to your everyday stay, voco Dubai on Sheikh Zayed Road represents a world of effortless...
4 things that are wrong with hospitality
The hospitality business represents one of the most active and flourishing sectors in the world. It is one of the fastest growing industries and contains frequent guest–host interactions, specifically in the case of organizations that provide service to a diverse group of people. However, this can make it a challenging line of work. Ongoing technological advancements have helped to improve efficiency in customer service, but they also increase the expectations of clients and generate difficulties across the sector. A better understanding of these challenges would give hospitality managers a clear edge over the competition. Hoda Naim, founder and managing director of Vacancy tells us more
