4 ways that restaurateurs can wow and win over customers
Today’s diners expect more than just great food -they’re seeking memorable moments that leave a lasting impression. Duncan Fraser-Smith, CEO of Craft Hospitality Group, shares four ways F&B venues can turn everyday dining into storytelling-driven experiences that build loyalty and help drive long-term growth.
Why restaurants must go digital-first
In a world where experience, speed and storytelling define consumer choices, restaurants born from bricks are now being eclipsed by restaurants born from bandwidth. Judith Cartwright, founder at Black Coral Consulting, explains why eateries today are all about content, community and cultural equity.
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