How Gen Z are upending the specialty coffee market

How Gen Z are upending the specialty coffee market

With their preferences for customized, visually attractive, eco-friendly, premium beverages, Gen Z are taking the coffee industry in a totally new direction. Daniel During, principal and managing director at Thomas Klein International, considers the profound impact of Gen Z’s coffee habits on the broader industry and warns against overlooking them.

Coffee has always been more than just a beverage – it’s a cultural touchstone, a social ritual and, for many, a vital part of daily life. Today, the most significant transformation in the coffee industry is being driven by Gen Z. Born between 1997 and 2012, this generation has distinct preferences and values that are reshaping how we consume coffee. With a focus on sustainability, ethical sourcing and unique experiences, Gen Z is transforming the specialty coffee market in profound ways.

Personalized experiences

Specialty coffee, which has an emphasis on high-quality beans, artisanal roasting and sustainable practices, has found a strong audience in Gen Z. Unlike older generations which may have relied on mass-market coffee chains, Gen Z seeks premium, handcrafted beverages that offer unique flavors and stories. A 2023 study by Technomic revealed that 45 percent of Gen Z coffee drinkers value the ability to customize their coffee, highlighting their preference for personalized experiences.

Gen Z is willing to pay more for higher-quality coffee, driving the growth of the specialty coffee market. This shift aligns with their broader interest in authenticity and quality, as they gravitate toward brands that offer more than just a product – they want a story and a connection.

Sustainability and ethical sourcing

Sustainability is a defining feature of Gen Z’s coffee consumption. This generation is highly conscious of the environmental and social impacts of their choices. According to a report by Intelligence Coffee, 46 percent of Gen Z drinks coffee daily, and many seek transparency in sourcing practices. They are more likely to choose coffee that is ethically sourced, whether that means fair trade certification or organic farming practices. This demand for sustainability extends to coffee shops and roasters, with young coffee drinkers prioritizing eco-friendly packaging, reusable cups and waste reduction efforts.

Coffee, one of the world’s most labor-intensive crops, is often grown in regions that face environmental challenges. Gen Z’s interest in sustainability is pushing brands to focus on environmental responsibility, ensuring that coffee production helps support both farmers and the planet.

Seamless technological integration

Technology plays a significant role in how Gen Z interacts with coffee. This generation is accustomed to convenience and integrates technology seamlessly into their coffee routines. Platforms like Instagram, TikTok and YouTube are crucial for coffee brands to engage with Gen Z, as the visual appeal of coffee drinks becomes an essential part of their experience.

Gen Z’s preference for aesthetic coffee drinks has led to the rise of Instagram-worthy beverages, such as elaborately designed lattes or vibrant iced coffees. Coffee shops are adapting by offering unique drinks with creative presentations to cater to this demand. Additionally, delivery services like UberEats and Grubhub allow Gen Z to enjoy their favorite beverages at home or work, further enhancing the convenience of coffee consumption.

A deeper engagement

For Gen Z, coffee is about more than just the drink – it’s about the experience. This generation values the ‘experience economy,’ seeking activities that are memorable and meaningful. Coffee-tasting events, cupping sessions and barista-led classes are increasingly popular among young consumers who want to engage with coffee on a deeper level.

Coffee shops have also evolved into social hubs, providing spaces for Gen Z to work, study or meet with friends. The ambiance and atmosphere of cafes are just as important as the coffee itself. Gen Z is drawn to cafes that offer cozy seating, trendy interiors and community-oriented spaces. They are less likely to frequent large corporate chains, preferring independent cafes that reflect their values and provide personalized experiences.

Experimentation and innovation

Innovation is a core element of Gen Z’s coffee culture. They are eager to explore new flavors, brewing methods and coffee trends. Cold brew, for example, has exploded in popularity, especially among Gen Z, which favors cold, refreshing beverages. The rise of plant-based coffee drinks, such as oat milk lattes and almond milk cappuccinos, reflects their growing interest in veganism, environmental sustainability and health-conscious eating.

Moreover, Gen Z is increasingly interested in the science of coffee brewing. They are keen to learn about different brewing methods, from pour-overs to espresso machines, and are investing in high-quality coffee equipment for home use. The demand for educational resources, brewing accessories and artisanal coffee beans has surged, as Gen Z continues to experiment with their coffee-making skills.

In fact, the popularity of cold brew among Gen Z is contributing to a decline in black coffee consumption. Only 18 percent of Americans preferred black coffee in 2024, a significant drop from previous years. Gen Z is opting for more creative and indulgent coffee options, such as flavored lattes and iced drinks, according to Intelligence Coffee’s findings.

An influential generation

The Gen Z mindset is transforming the specialty coffee industry. From an emphasis on high-quality, ethically sourced beans to a preference for technology-driven, customized coffee experiences, this generation is reshaping how we consume coffee. Gen Z is not only driving trends like plant-based coffee and cold brew but is also pushing brands to prioritize sustainability and transparency.

Coffee shops, roasters and brands that understand and adapt to these evolving preferences will thrive in a market that is increasingly defined by a generation that values quality, authenticity and community. With Gen Z spending more on coffee than any previous generation, the coffee industry is witnessing a major shift – one that promises to continue evolving in the years to come. With 46 percent of Gen Z drinking coffee daily, according to Intelligence Coffee, their influence on the coffee industry will only grow.

DANIEL DURING NEW PIC

Daniel During
Principal and managing director
Thomas Klein International
thomaskleingroup.com
@thomaskleingroup

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