Mark Wouters GM of The Chedi Hegra Saudi Arabia on getting personalization right
Mark Wouters, general manager of The Chedi Hegra, believes that hospitality is shaped by intuition, awareness and a refined sense of presence. In this interview, he reveals how to create experiences that leave a lasting emotional connection with every guest.
Leading with purpose with Kozhaya Tannous, cluster GM of Rotana Hotels
As hospitality evolves, leading with purpose goes beyond aligning teams and processes. Rotana Hotels’ cluster GM Kozhaya Tannous shares what it truly takes to lead with clarity, impact and long-term value today.
José Martins dos Santos on building a culture that wins
In a hotel that never sleeps, culture is not a slogan, it is a strategy. At Fairmont The Palm, GM José Martins dos Santos reveals how visible leadership, clear expectations and daily discipline turn routine operations into a consistently winning team.
Homegrown concepts in the GCC with Naveed Dowlatshahi, COO of Gastronomica
As the GCC dining sector evolves rapidly, Naveed Dowlatshahi, COO of Gastronomica, discusses how local restaurant groups such as his are shaping dining culture through regional tastes, flexible formats and locally driven hospitality approaches.
The new wave of citrus drinks with Philip Duff chief officer of Old Duff Genever
Philip Duff, global drinks consultant, educator and former spirits brand executive, explores the topic of the latest zesty drinks and bartender branding.
As data-driven travel reshapes destinations, Fouad Talaat of Booking.com explains why
As destinations compete for smarter growth, Fouad Talaat, regional manager MENA & Türkiye of Booking.com sees data as the decisive edge.
Celebrating Holiday Inn Suites Kuwait Salmiya’s milestone
As Holiday Inn Suites Kuwait Salmiya marks 20 years, general manager Saif Edeen Mohamad discusses extended stay comfort, diverse dining experiences and prime seaside location.
Mahmood Khaleel Alhashmi on why Ajman offers a unique UAE stay
Ajman is carving a niche as a charming UAE destination with a distinct identity, combining warm Emirati hospitality, cultural attractions and coastal beauty. Mahmood Khaleel Alhashmi, director general of Ajman Department of Tourism, Culture and Media, explains why the emirate is an ideal choice for travelers seeking genuine connections and leisurely paced, meaningful experiences.
Saudi women in leadership with Maram Kokandi
Saudi hotel leader Maram Kokandi has a strong operational and commercial background. Passionate about people development and delivering sustainable results, the hotel manager at JW Marriott shares her perspective on women in leadership.
An authentic expression of Tuscany with MICHELIN-starred chef Matteo Temperini
MICHELIN-starred chef Matteo Temperini, executive chef of Rosewood Castiglion del Bosco, is celebrated for refined, ingredient-driven cuisine rooted in authenticity. With a deep respect for Italian culinary heritage, he brought a taste of Tuscany to Rosewood Abu Dhabi briefly.
