In an exclusive interview, Rabih Al Atrash, GM of Arabella Beach Hotel, discusses the unique aspects of Kuwait’s hospitality sector. Furthermore, he reveals the key factors in managing a hotel in this dynamic environment.
What can you tell us about Kuwait’s hospitality sector?
The hospitality scene in Kuwait is characterized by a diverse range of hotels, restaurants and entertainment venues, catering to both local residents and international visitors. Moreover, Kuwait’s hospitality industry is renowned for its luxurious and diversified offerings, with many hotels and resorts featuring world-class amenities, spa facilities and fine-dining options.
It is important to note that the city’s hospitality sector has been growing steadily in recent years, with new hotel developments emerging to meet the demands of the expanding tourism and business travel sectors. Overall, Kuwait’s hospitality scene continues to evolve, offering a seamless blend of luxury, comfort and cultural experiences for leisure and business travelers alike.
What are the most important factors to consider when managing a hotel in Kuwait?
Managing a hotel in Kuwait involves various factors to ensure success and profitability. Firstly, cultural sensitivity, service quality, safety and local regulations are crucial considerations. Additionally, economic and political factors, sustainability and environmental concerns play significant roles. By taking these points into consideration, hotel managers can effectively navigate the unique challenges and opportunities Kuwait’s hotel industry presents.
How would you describe the Kuwaiti clientele?
Kuwaiti clientele, reflecting unique traits shaped by local culture, economy and social norms, commonly emphasize family, luxury, tradition and technology. Moreover, general observations highlight Kuwaiti preferences, acknowledging wide individual variations. Thorough market research is crucial for successful business and marketing.
Additionally, in business or marketing to Kuwaiti clientele, understanding diverse preferences is essential. Therefore, conducting thorough market research is crucial for success.
What attracted you to the role of GM at Arabella Beach Hotel, Kuwait, Vignette Collection?
Arabella Beach Hotel – Kuwait, Vignette Collection by IHG, provides an ideal environment for a passionate GM. It boasts ownership, a prime location, a modern product, and IHG’s name, leadership and support.
Moreover, considering these factors alongside my dedication to improvement and hospitality, the decision to work here was easy. Presently, my primary focus is ensuring the successful launch of the property, a tangible result of extensive pre-opening efforts.
Additionally, our goal is to establish the hotel as the premier destination in Kuwait’s luxury segment. To achieve this, we are committed to providing unparalleled hospitality experiences, personalized service and exquisite amenities, fostering a culture of excellence.
In conclusion, our aim is to ensure every guest enjoys a memorable stay, leaving them eager to return and recommend us to others.
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