Wishes and Expectations

Wishes and Expectations

Exceeding guests’ expectations is all too familiar to hospitality professionals and is something we strive to do on a daily basis, but what if the tables were turned? As the year winds down, we thought it would be an interesting idea to present the wishes and expectations of our dear friends in the industry, with the intention of gauging their reactions and finding out if 2020 will exceed their own expectations.

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Rotana expands Nadim El Zyr’s role

Rotana expands Nadim El Zyr’s role

Rotana Hotel Management Corporation has announced that Nadim El Zyr has been appointed as the Cluster GM for Hala Arjaan, his sixth property in Abu Dhabi and ninth in the UAE. The dual Lebanese-Canadian national is a graduate of Ecole hôtelière de Lausanne and the son of Rotana’s visionary Co-founder, Selim El...

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Selim El Zyr, World Class, with Regional Roots

Selim El Zyr, World Class, with Regional Roots

Selim El Zyr, homegrown hospitality visionary and Rotana’s vice chairman, talks to HN about the region’s competitive advantages, the challenge of training and retaining the next generation of hoteliers, and why the founding principle of delivering ‘Treasured Time’ is as important today as ever

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