Mariano Ricciari, GM at L’Amo Bistrò del Mare and Delizie Caffè Gourmet, brings Milanese flair to Dubai. From hands-on kitchen leadership to culinary innovation and impeccable service, he transforms every meal into an unforgettable Italian experience. Discover how his passion for hospitality shapes the team and delights every guest.
How does a GM’s hands-on involvement in the kitchen shape the team and influence the culinary experience?
A GM’s hands-on involvement in the kitchen directly shapes the team culture and significantly elevates the overall culinary experience. By working side by side with executive chef Alessandro Salvatico we foster unity, enhance morale and set exceptionally high standards across all operations. Active involvement in menu development, seasonal ingredient selection and partnerships with local suppliers ensure every dish is innovative, authentic and responsibly sourced. Moreover, open communication and regular feedback between the kitchen and service teams allow us to anticipate guests’ needs and adapt swiftly. This approach not only inspires the team and strengthens collaboration but also creates a dining experience where every detail truly matters. Ultimately, food, service and atmosphere blend harmoniously to make guests feel at home at L’Amo and leave a lasting impression.
How do creativity and innovation in dishes elevate the overall culinary experience for your guests?
We’re always looking to innovate in Dubai’s extremely competitive F&B scene, constantly revisiting our menu according to seasonal ingredients and trends. Additionally, we provide unique wines to elevate the dining experience and create a distinctive atmosphere. Our focus on sustainably sourced ingredients allows us to meet today’s guests expectations and maintain the highest standards of quality. Moreover, this commitment creates memorable visits that encourage guests to return and strengthens their emotional connection with our restaurant experience. Thus, through careful observation of guest preferences, feedback and emerging trends, we ensure every new dish is innovative and thoughtfully crafted.
In what ways do service and ambiance enhance the dining and culinary experience beyond the food itself?
Service and ambiance are just as vital as the food in creating a memorable and lasting dining experience for every guest. Today’s diners are not simply looking for a nice meal; instead, they want a complete getaway that engages all their senses. Moreover, they seek an experience that excites emotions and leaves them already planning their return even before they leave the restaurant. The more personalized the service, the more memorable the experience becomes as guests feel genuinely cared for throughout their visit. Every touchpoint, from booking and greeting to meal pacing, lighting, music and table setting, plays an equally crucial role. Ultimately, attentive service, paired with a thoughtfully curated ambiance, creates an environment that makes each guest feel unique, appreciated and truly valued.
Do you have any expansion plans for your restaurant?
Yes, we’re delighted to be expanding our homegrown brand L’Amo Bistrò del Mare in Q4 with great anticipation and pride. Singapore felt like a natural next step for us as it’s a city with deep appreciation for gastronomy and culture. We’ll be bringing the timeless culinary heritage of Italy to the city’s heart. Moreover, alfresco dining will be set within the historic grounds of Fort Canning Park at METT Singapore. Importantly, this expansion is about sharing the true spirit of Italian hospitality and creating meaningful and memorable guest experiences every day.
