Play The Game… And Win!
Work can be stressful and boring. But what if we could find a way of making tasks more interesting and rewarding – exciting and engaging, even? Master trainer Mark Dickinson, of Done! Hospitality Training Solutions gives us some game-changing solutions
Authenticity: The need of the hour
Master trainer Mark Dickinson discusses a critical component lacking in our industry today: genuine people
Striving Toward Women’s Equal Opportunities In Hospitality
Hospitality organizations have been at the heart of numerous studies focused on gender issues, as women, whether guests, employees or leaders, confront and deal with dilemmas related to this hot topic. Chirine Salha, senior consultant at Ulysses Consulting, discusses what needs to be done to level the playing field