How to lead teams with EI and AI

How to lead teams with EI and AI

While artificial intelligence is more than capable of handling your systems, emotional intelligence is what will inspire your people. Mark Dickinson, of Done! Hospitality Training Solutions, explains why mastering this balancing act will help to bring out the best in your workforce.

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The healthy food trends shaping 2026

The healthy food trends shaping 2026

With wellness and nutrition now at the heart of everyday living, consumers are paying much closer attention to what they eat. Nada Alameddine, managing partner at Hodema Consulting Services, serves up an appetizing digest of the varied offerings transforming this growing market segment, from flexitarian diets and fermented delicacies to functional snacks.

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5 ways to crack the Gen Z code

5 ways to crack the Gen Z code

There’s a new cohort of customers in town who are bringing both fresh expectations and growing spending power to the hospitality industry. Are you ready for them? Ashleigh Donald, co-founder of Halo Business Consulting, shares five tips to attract and engage the all-important group of Gen Z guests.

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Starry futures: training for Michelin excellence

Starry futures: training for Michelin excellence

In the fast-paced culinary world, where trends shift daily and competition is fierce, the pursuit of brilliance has become both a philosophy and a necessity. With a Michelin star to his name, chef Luigi Taglienti is no stranger to scaling professional heights. Here, he reveals what’s needed to achieve true greatness in the kitchen, from skill and discipline to creative courage.

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Hospitality training: tourism’s smartest investment

Hospitality training: tourism’s smartest investment

World-class infrastructure certainly helps to attract visitors, but trained hospitality staff turn first-time tourists into loyal returnees and ambassadors. Nicolas Nasra, head of hotel advisory, hospitality & tourism at Colliers in MENA, explains why investing in people is fundamental to building a sustainable, profitable tourism industry.

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