Why hotels must design for emotion not just occupancy

Why hotels must design for emotion not just occupancy

Michael Cirino, founder and CEO of House of Attention, explores a bold shift in hospitality thinking. The idea of “return on attention” is the new measure of hospitality value. Cirino makes a clear case for a new hospitality era. One where hotels are not just places to stay, but destinations designed to be remembered, discussed and returned to.

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