The recipe for restaurant success
Richard Cowling, director of operations at Gates Hospitality, has spent the last 13 years opening and operating restaurants in the region. He has, on occasion, even closed some. In this article, he talks candidly about why some enterprises flourish while others don’t.
Leveraging technology for financial efficiency in restaurants
In today’s competitive market, staying ahead of the curve is crucial to using essential cutting-edge technology for restaurants to thrive Naji Haddad, VP – EMEA at Deliverect, tells us more about it.
World Chocolate Day buzz from industry experts
On World’s Chocolate Day, four industry leaders tell HN what’s creating a buzz on the scene of our favorite sweet treat.
Essential kit for the kitchen: Must-haves and ones to watch
In today’s high-pressure professional kitchens, chefs are looking for smart, top quality equipment that checks several boxes. We asked five culinary experts to share their essential equipment checklists and tell us about the industry innovations that have caught their eye.
8 Ways F&B businesses can prioritize sustainability
Establishing sustainable F&B trade practices is a win-win for the environment and businesses. Judith Cartwright, founder and managing director of Black Coral Consulting , shares her essential sustainability checklist for the sector.
How to unleash the power of tech in HR
Getting the best out of the latest technology requires business leaders to be open to new ideas and recognize that improving customer service should always be the endgame. Mark Dickinson, of DONE! Hospitality Training Solutions, shares his dos and don’ts for utilizing tech in HR.
How to convert clicks into bookings
It’s a fact that virtual visits and viewing video content are steps that almost all of today’s customers will take before making a travel booking. Riky Bains, strategist at Brash, explains why embracing the clickable future, especially YouTube, is crucial in a competitive industry.
The productive sectors development programme (PSDP) makes a positive impact in Lebanon
In July 2020, the Productive Sectors Development Programme (PSDP) launched a partnership that aims to pool resources, expertise and capacities to support Lebanon’s productive sectors with a particular focus on empowering women and youth in disadvantaged areas. The PSDP, generously funded by the Government of Canada and implemented by six UN agencies (UNIDO, FAO, UNDP, ILO, UNWOMEN and UNICEF), has aimed for gender-responsive job creation and economic growth.
12 steps to building a world-class coffee brand
While the coffee industry is undoubtedly booming, competition remains fierce, with customers spoilt for choice when it comes to choosing their brew. Against this backdrop, Christian Salloum, managing director of BrandPortunity F&B Consulting, shares an essential step-by-step checklist for business leaders looking to create a top-notch coffee brand.
Generative AI in hospitality HR
Tiago Costa, CEO of talent solutions consultancy Parisima Talent, believes that HR must constantly embrace new ways of working, skills, techniques and technology, including generative AI. Here, he explains how generative AI helps enhance a candidate’s journey to positively impact a business.