Les Clefs d’Or UAE hosts Grand Educational Day in Dubai

Les Clefs d’Or UAE hosts Grand Educational Day in Dubai

Les Clefs d’Or UAE hosts Grand Educational Day in Dubai

The prestigious association, Les Clefs d’Or, held its much-awaited event themed ‘Be Inspired’ at Rajmahal Theatre, located in Dubai Parks and Resorts. More than 350 hospitality professionals attended the Grand Educational Day filled with inspiring panel discussions by hospitality leaders sharing their insights alongside with high profile keynote speaker sessions.

As part of the welcome speech, Abey Sam National President Les Clefs d’Or UAE and the UICH Zone Director for Arabian and Western Asia, spoke about the importance of networking among hospitality associations globally.

Chief Commercial Officer Expo 2020, Sanjiv Khosla, presented all major updates regarding the world’s greatest exhibition, which will take place between 20 October 2020 and 10 April 2021 in Dubai.

The first educational panel titled ‘Why Dubai’ was attended by Suhaila Saqer Gobaash, Director of Events and Festivals DTCM and Nijat Aliyev, Board Member and Managing Director and Owner’s Representative of Sofitel The Palm Resort. The topic created interesting and engaging discussions for our future leaders highlighting potentially-promising projects in Dubai.

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The Author of ‘Kiss the Rebel’, Phil Bedford held his highly anticipated networking presentation stating, “True networkers have a deep and broad network. They always know ‘someone who can’ or they can find ‘someone who can’ solve any problem.”

The second panel saw numerous GMs from top hospitality brands leading the discussions based on the topic of ‘Emotional Intelligence and Customer Service’. In attendance were Mark Kirby, Area GM Address Downtown Hotels; Bill Keffer Cluster GM of JW Marriott Marquis Dubai; Timothy Kelly, Executive VP and Managing Director of Atlantis The Palm and The Royal Atlantis; Mathieu Van Alphen, Area GM of Dubai Festival City Hotels and GM of Intercontinental Hotel Dubai Festival City and Victor Chalfoun, GM of Waldorf Astoria DIFC.


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Rita Ghantous

Rita Ghantous is a hospitality aficionado and a passionate writer with over 9 years’ experience in journalism and 5 years experience in the hospitality sector. Her passion for the performance arts and writing, started early. At 10 years old she was praised for her solo performance of the Beatles song “All My Love” accompanied by a guitarist, and was approached by a French talent scout during her school play. However, her love for writing was stronger. Fresh out of school, she became a freelance journalist for Noun Magazine and was awarded the Silver Award Cup for Outstanding Poetry, by The International Library of Poetry (Washington DC). She studied Business Management and earned a Masters degree from Saint Joseph University (USJ), her thesis was published in the Proche-Orient, Études en Management book. She then pursued a career in the hospitality industry but didn’t give up writing, that is why she launched the Four Points by Sheraton Le Verdun Newsletter. Her love for the industry and journalism led her to Hospitality Services - the organizers of the HORECA trade show in Lebanon, Saudi Arabia, Kuwait and Jordan, as well as Salon Du Chocolat, Beirut Cooking Festival, Whisky Live and other regional shows. She is currently the Publications Executive of Hospitality News Middle East, Taste & Flavors and Lebanon Traveler. It is with ultimate devotion for her magazines that she demonstrates her hospitality savoir-faire.

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