The opening of the IntercityHotel Bawshar Muscat marks Deutsche Hospitality’s fourth IntercityHotel branded property in the Sultanate of Oman and the brand’s sixth IntercityHotel branded property in the Middle East.
AI-driven CRM tools and chatbots are taking customer engagement to the next level. With today’s guests demanding seamless and personalized experiences, hotels that invest in these industry disruptors will gain a competitive edge, as Lovetto Nazareth, managing director of Prism Digital, explains.
Giuseppe Pezzella is a culinary innovator. Here, the talented chef discusses his plans to bring a touch of Michelin-starred experience to Chic Nonna.
While East Africa’s travel, tourism and hospitality sectors have faced various challenges in recent years, there are encouraging signs of growth, as Hala Matar Choufany, president for the Middle East, Africa and South Asia at HVS, points out.
Bahrain’s hospitality sector is evolving rapidly, according to Skander Ayari, hotel manager of Four Seasons Hotel Bahrain Bay in Manama. Here, he discusses the kingdom’s tourism sector and what the Four Seasons brand is bringing to the market.
This new eco-retreat, nestled on the pristine shores of Al Sifah, promises an unparalleled beach experience, connecting guests with the beauty of the Omani coastline and its rich cultural heritage. The announcement comes after ENVI announced its entry into the Sultanate with mountain ecolodge ENVI Al Jabel Al Akhdar.
Offering broad-based appeal through its heady mix of futuristic skyscrapers, man-made wonders and rich cultural heritage, it’s easy to see why Dubai clinched the coveted top global destination spot for the second successive year in the Tripadvisor Travellers’ Choice Awards 2023. Hoor Al Khaja, associate vice president, International Operations, Dubai’s Department of Economy and Tourism, charts the emirate’s robust post-pandemic rebound and tells HN what’s next on the tourism agenda for this regional success story.