A taste of luxury with Christian Elkhoury, GM of The Ritz-Carlton DIFC
In Dubai’s evolving luxury landscape, true excellence means blending personalization, sustainability and heartfelt service with innovation and emotional connection. Christian Elkhoury, multi-property GM of The Ritz-Carlton DIFC, explains how these values are shaping the guest experience today.
3 experts on AI’s transformative role in hospitality
Artificial Intelligence (AI) was a headline topic at the recent edition of the Hospitality Sales and Marketing Association International’s Annual Commercial Strategy Conference Middle East in Dubai, receiving a 360-degree analysis spanning inspiration, theory and application. At the event, Mona Faraj, president – HSMAI MEA, asked three conference speakers and industry experts to share their insights on AI as a driver of change in the hospitality industry and the key opportunities and applications on their radars in 2025 and beyond.
Getting to know The Ritz-Carlton, Dubai, with GM Jeroen Elmendorp
Luxury comes as standard at The Ritz-Carlton, Dubai. Here, we take an exclusive tour of the stunning property with GM Jeroen Elmendorp, who describes the hotel’s appeal and what sets it apart in the industry.