Robotics and automation in the hospitality industry
There has been much talk of robotics and automation in hospitality, including comments that several hotels and restaurants are replacing their staff with robots. While this may make for great marketing and social media coverage, the reality is very different, as Ian Millar, senior in the entrepreneurship and innovation department at EHL, reveals.
Experts’ input on the latest touchless technology trends for hotels and restaurants
We have witnessed rapid technological change as a result of Covid-19. Here, two professionals talk us through some of the touchless technologies that hotels and restaurants are implementing.
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