Today’s balancing act: automation vs. personalization
Hospitality industry players are increasingly integrating AI technologies into more of their processes, using cutting edge solutions to enhance the guest experience and maximize efficiency. But is there a point at which we risk entering the realm of innovation overreach? And how far is too far? Ralph Nader, CEO of Amber Consulting, balances the scales.
Hyatt House Madinah KEC and Hyatt Centric Madinah in Madinah
Hyatt has announced the opening of two new hotels, Hyatt House Madinah KEC and Hyatt Centric Madinah KEC, located in the Knowledge Economic City of Madinah.
Duncan O’Rourke on creating memorable, meaningful moments in the Middle East
With the region’s hospitality industry currently flying high, Duncan O’Rourke, CEO of Accor’s Premium, Midscale & Economy Division, Middle East, Africa & Asia Pacific, tells HN how the company plans to strengthen the footprint of its brands and drive growth through strategic expansion.
Setting the standard with Charbel Mhanna, CEO of Blackspoon
In the fast-paced world of culinary innovation, Charbel Mhanna, CEO of Blackspoon, drives forward a vision that blends gastronomic excellence with authenticity. Here, Mhanna discusses his leadership style, the future of Blackspoon and how it is setting a new benchmark in the global restaurant industry.
Spotlighting Sharm El Sheikh with Leon Baum, GM of Four Seasons Resort Sharm El Sheikh
Leon Baum is the maestro at one of Four Seasons’ largest properties. We spoke with the GM to find out more about his work at the Sharm El Sheikh resort and what differentiates the property from other luxury hotels in the popular Red Sea destination.
W Hotels Riyadh to open in 2025
Marriott International, Inc. and KAFD DMC have announced an agreement to open a new W Hotels property in KAFD, Riyadh. Set to debut in 2025, W Riyadh will offer an urban escape and bring bold design to the Saudi capital.
Shaping leadership with Anders Johannesson of Hilton Dubai
Anders Johannesson, GM of Hilton Dubai Creek Hotel & Residences, discusses his hospitality journey and explains how a collaborative philosophy is the driving force behind the success of the property.
Looking ahead with Marloes Knippenberg of Kerten Hospitality
Praised for her innovative mindset, Marloes Knippenberg, CEO of Kerten Hospitality, is a distinguished hospitality leader. Here, she discusses the trends shaping the dynamic industry.
Staying ahead with Samir Arora, cluster GM at Ramada by Wyndham Downtown Dubai
Samir Arora, cluster GM for R Hotels at Ramada by Wyndham Downtown Dubai, reveals how to remain competitive in Dubai’s dynamic market.
Man on a mission: Mohamed Hedi Mardassi, founder and managing partner of Holdmar
Mohamed Medi Mardassi has worked hard to reach where he is today. He recently launched the fine-dining Moroccan restaurant Salama in Doha — the brand already has two ventures in Cannes and Saint Tropez. We learn more about his journey from Marseille to the Middle East and the concepts that he’s bringing to the region’s F&B scene.
