Emaar Hospitality launches single-point app for all its properties
The aim is to engage customers, enable them to customize their travel plans, and revolutionize the way reservations are made.
‘Jumeirah E-butler’, a multilingual mobile platform to boost customer service
The service will be rolled out across the entire Jumeirah Hotels and Resorts portfolio by June 2019.
It’s a whitewash
While hotel guests have long expected to receive a good night’s sleep in a comfortable bed made up with crisp, white sheets, the operations providing the laundry services that ensure these demands are met have changed beyond recognition over the years. Here’s the lowdown on what’s happening on the ‘clean scene’
IXSIR scores highest grade ever given to a Lebanese wine
Robert Parker’s Wine Advocate, is a bimonthly wine publication based in the United States, was founded in 1978 and is considered one of the industry’s most renowned references and this year marked a great victory for IXSIR. The latest ranking saw all three entries by the brand receiving a score in the 90s. Describing...
Machine learning and AI will revolutionize GCC tourism businesses
If implemented effectively – the latest innovations and tech advancements will help them to ‘sell travel’ more effectively in the future.
flynas launches direct Riyadh-New Delhi flights starting July
flynas, the Saudi national air carrier and leading low-cost airline in the Middle East, has announced the launch of its new direct international flights between Riyadh, the capital of Saudi Arabia, and New Delhi, the capital of India, starting the 1st of July 2019. flynas will operate 5 direct weekly...
Pozzoli’s art of breaking bread
Since its launch 42 years ago, Maison Pozzoli has carved a niche as a landmark artisanal bakery. In an exclusive interview with HN, Master Baker François Pozzoli himself, who is participating at HORECA 2019, talks all things bread-related
Château Musar’s winning strategy
Lebanon’s winemaking industry might be small in scale, but it certainly has plenty of standout strengths. HN interviewed Gaston Hochar, GM, Château Musar, to find out more about the brand’s plans in this ever-growing industry
Gemayel Freres: A pioneer of industry
Dr. Fady Gemayel is the co-owner and honorary chairman of Gemayel Freres, a family-owned corrugated cardboard and packaging company celebrating its 90th anniversary this year. He is also the current serving president of the Association of Lebanese Industrialists. Dr. Gemayel spoke exclusively with Hospitality News ME about the state of the industry, the challenges he’s faced and future trends
InterContinental Phoenicia Beirut announces new ISO certification
InterContinental Phoenicia Beirut is proud to announce its recent ISO 22000:2005 certification, confirming that it meets the set of international standards issued by the International Organization for Standardization relating to food safety management. Phoenicia Hotel aims at producing safe food to its guests by providing a focus on existing food...