How is Rose Rayhaan by Rotana elevating guest experiences?
Hotels are at the pinnacle of the hospitality space when it comes to elevating guest experiences. Industry leaders know for a fact that strategically re-inventing their guest experiences is key to staying on top of the game. At Rose Rayhaan, we help our clients stay ahead of the curve in multiple ways, starting from the check-in process to personalized packages, perfect service by taking care of every single detail that might create an unforgettable experience, and listening to the guests’ feedback regarding their stay.
Can you tell us more about the hotel’s refurbishment? Is it taking the sustainability trend into account?
Our hotel’s F&B outlets are currently undergoing a full renovation, it is part of our continuous efforts to serve guests better and satisfy their taste buds. As part of Rotana Corporate Social Responsibilities, we follow all innovative trends that serve the operation and are sustainable, starting from minor initiatives such as replacing plastic straws with paper ones, encouraging reusable coffee cups, to buying, and offering locally produced food.
You’ve recently acquired an alcohol permit, which constitutes a piece of great news, can you tell us more about it?
Since we cater to both leisure and business travelers alike and since we strive to meet all guest’s expectations and ensure a memorable experience while staying with us, we are introducing alcohol services.