There has been much talk of robotics and automation in hospitality, including comments that several hotels and restaurants are replacing their staff with robots. While this may make for great marketing and social media coverage, the reality is very different, as Ian Millar, senior in the entrepreneurship and innovation department at EHL, reveals.
If there were any lingering doubts about the necessity of digital transformation for business longevity, the coronavirus has silenced them. Dr. Jassim Haji, president of Global Artificial Intelligence Group, reveals the latest advancements in hospitality-related technologies.
Terminus Group was announced by Expo 2020 Dubai as one of its Official Premier Partners and the only Official Premier Partner from China.
Marriott International, Inc is enhancing the job search and apply experience with the launch of MC – the Marriott Careers chatbot for Facebook Messenger. Powered by data-driven logic and specialized algorithms, the hospitality industry’s first virtual assistant for job seekers creates a more personalized and efficient experience while delivering...