‘Jumeirah E-butler’, a multilingual mobile platform to boost customer service
The service will be rolled out across the entire Jumeirah Hotels and Resorts portfolio by June 2019.
Machine learning and AI will revolutionize GCC tourism businesses
If implemented effectively – the latest innovations and tech advancements will help them to ‘sell travel’ more effectively in the future.
From Etourism to Rtourism
Artificial intelligence, service automation and robots are marking their first steps in the hospitality industry. Serge Chamlian, managing partner of h-hotelier, helps us navigate these unchartered waters
IHG installs innovative lighting tech to help guests sleep better
This versatile, dual-spectrum luminaire can help you to effortlessly bring energy-efficient, circadian lighting right to your hotel room.
Plug and Play launches new hospitality acceleration program in Abu Dhabi
Plug and Play’s Travel & Hospitality Innovation Platform was founded in 2016 at their Silicon Valley headquarters, focused on discovering, supporting and scaling disruptive technologies that are reshaping the future of travel.
Four Seasons Chat is now available on nine messaging platforms including WhatsApp
Guests can use the Four Seasons App, Facebook Messenger, WeChat, KakaoTalk, LINE, Apple Business Chat and SMS.
Green energy production launched at JW Marriott Cairo
Will support the spread of the use of small solar cells installed in residential and commercial buildings, public buildings, hotels and industrial facilities.
Hilton partners with Netflix, launches Connected Room
Plans to roll out the technology to tens of thousands of rooms in hundreds more hotels in 2019 as well as the first non-U.S. locations.
Interactive voice- and touch-activated functionality for enhanced guest room automation
The hotel industry’s only purpose-built virtual assistant adds interactive voice- and touch-activated functionality for enhanced guest room automation.
Hotel technology: What’s next?
What will hotel owners likely see in the next three to five years and how can we drive technology adoption in the hospitality industry?