Making the metaverse work for you

Making the metaverse work for you

A new virtual world is dawning, created by the coming together of pioneering technologies that include virtual reality, augmented reality and artificial intelligence. Omrei Abu Madi, founder and CTO at VVerse Technologies, and avid traveler, looks at how these mammoth leaps in technological advancement are set to reshape the global tourism industry landscape.

Read more
How Saudi Arabia can harness retired expat talent

How Saudi Arabia can harness retired expat talent

As Saudi Arabia continues to develop and diversify its economy, the need for skilled professionals has reached an unprecedented level. Dagmar Symes, CEO of Hill Robinson Estates Saudia LLC, shares her views on the social reforms in KSA and how retired expat talent can be leveraged.

Read more
A touch of fizzy rosé with food pairings

A touch of fizzy rosé with food pairings

All too often, rosé champagne is perceived as purely a drink of the summer. However, champagne consultant Carl Edmund Sherman provides a deeper understanding of this fizzy beverage, most notably how well it pairs with food.

Read more
Four tech trends shaping the future of hospitality

Four tech trends shaping the future of hospitality

Judith Cartwright, founder and managing director of Black Coral Consulting, identifies the tech trends shaping the hospitality industry for guaranteed commercial success.

Read more
The next generation in hospitality PMS

The next generation in hospitality PMS

The hospitality industry is constantly evolving, driven by advancements in technology and changing customer demands. Duncan Fraser-Smith, managing partner of Glee Hospitality, delves into a critical aspect of the industry: property management systems (PMS), which serve as the backbone of hotels, resorts and other accommodation types.

Read more
Tailoring hotel guest room design to new demands

Tailoring hotel guest room design to new demands

Today’s hotel rooms need to be imaginative, accessible, versatile and adaptable, meeting guests’ expectations, while also offering them the space to create a personalized experience. Joris Angevaare, partner at Studio HBA, part of the HBA Group, explains why putting guests at the epicenter of the hotel room design process will help to generate repeat stays.

Read more
Why the GCC is well placed to capitalize on the wellness trend

Why the GCC is well placed to capitalize on the wellness trend

The wellness tourism industry is going from strength to strength, buoyed by our increasing commitment to prioritizing self-care. Home to an abundance of natural resources with therapeutic properties and breathtaking landscapes, the GCC is ideally placed to establish itself as a global destination for tourists looking to focus on their mental and physical wellbeing, as Daniel During, principal and managing director of Thomas Klein International explains.

Read more
Dubai: scaling new heights

Dubai: scaling new heights

Cited in the Travellers’ Choice Awards 2023 by Tripadvisor as one of the most popular destinations, Dubai continues to shine and is already well on track for another bright year. Nagi Morkos, founder and managing partner at Hodema Consulting Services, puts a spotlight on the emirate’s latest plans to boost foreign trade, investment and visitor numbers.

Read more
Building on a bright future

Building on a bright future

Jad Shamseddin, COO, Aleph Hospitality, explains why diversifying its offerings and incorporating new concepts will help the Middle East’s hotel industry to tap into rising demand and edge the competition.

Read more
Unlocking the power of data

Unlocking the power of data

In the fast-paced world of hospitality and tourism, data-driven decision making has emerged as a game changer. Gone are the days of relying solely on gut feelings and intuition. Today, the key to success lies in harnessing the potential of analytics to gain valuable insights and make well-informed choices. Riky Bains, partner and brand strategist at Klinical, highlights the significance of using analytics in the hospitality and tourism industry and explores how it can pave the way for strategic growth and unparalleled customer experiences.

Read more