Welcome to the future of coffee-making
Anthony Bedoyan, CEO of Golden Goose Hospitality, explains why robotic coffee machines are causing a worldwide industry stir.
Medical tourism in the Middle East: the prognosis is good
The region is well placed to tap into the booming medical and wellness tourism segments, according to Ralph Nader, CEO of Amber Consulting, although a formalized strategic approach is needed to support sustainable sectoral growth.
Harnessing AI technology to drive up hotel revenue
Lovetto Nazareth, managing director of Prism, explains how AI-based digital marketing and price optimization strategies are revolutionizing the hotel-OTA partnership model.
Championing diversity in hospitality
In a world where cultural differences are celebrated, Chantal Milky, senior associate of HVS Executive Search, explores how the hospitality sector is promoting diversity and inclusivity.
Making the metaverse work for you
A new virtual world is dawning, created by the coming together of pioneering technologies that include virtual reality, augmented reality and artificial intelligence. Omrei Abu Madi, founder and CTO at VVerse Technologies, and avid traveler, looks at how these mammoth leaps in technological advancement are set to reshape the global tourism industry landscape.
How Saudi Arabia can harness retired expat talent
As Saudi Arabia continues to develop and diversify its economy, the need for skilled professionals has reached an unprecedented level. Dagmar Symes, CEO of Hill Robinson Estates Saudia LLC, shares her views on the social reforms in KSA and how retired expat talent can be leveraged.
A touch of fizzy rosé with food pairings
All too often, rosé champagne is perceived as purely a drink of the summer. However, champagne consultant Carl Edmund Sherman provides a deeper understanding of this fizzy beverage, most notably how well it pairs with food.
Four tech trends shaping the future of hospitality
Judith Cartwright, founder and managing director of Black Coral Consulting, identifies the tech trends shaping the hospitality industry for guaranteed commercial success.
The next generation in hospitality PMS
The hospitality industry is constantly evolving, driven by advancements in technology and changing customer demands. Duncan Fraser-Smith, managing partner of Glee Hospitality, delves into a critical aspect of the industry: property management systems (PMS), which serve as the backbone of hotels, resorts and other accommodation types.
Safari reimagined: how responsible travel drives profit
In today’s era of conscious consumerism and environmental responsibility, the hospitality industry stands at a crucial juncture. Zoé Gotti, founder of Complementation.ae, explores the symbiotic connection between responsible travel, purpose-driven initiatives and sustainable profitability. By studying successful sustainable businesses, such as desert safaris in Dubai, Gotti illustrates how this approach can catalyze global change.