President Of Hotel Operations For
Europe, The Middle East And Africa,
Four Seasons Hotels And Resorts
If you were to summarize your career in one sentence, what would you say?
From washing dishes in a busy kitchen to now overseeing hotel operations across EMEA, I’ve been driven by hard work, a dedication to service excellence and leading my teams to success.
What is your most eagerly anticipated project?
We’ve just reopened the San Domenico Palace in Taormina, Sicily, as a Four Seasons experience.
What qualities define a true leader?
My greatest professional joy is in helping grow and develop others to reach their potential through mentorship, guidance and individualized coaching.
What is your motto?
In hospitality, the quantum leap from good to great is driven by people. Nurturing an environment within our hotels that allows each employee to thrive is mission critical.
Where does the company stand in terms of its growth trajectory and its strategy for the MENA region?
The MENA region is of great importance to Four Seasons. We have several very exciting projects in the pipeline, and we look forward to sharing more details soon.