Empathy at the top with Diletta Guarino, GM of Six Senses Zighy Bay Oman
Hailing from Rome, Diletta Guarino is an inspirational, hands-on hotelier with over two decades of experience in luxury brands. Here, she tells us how she manages to lead her team to success whilst not losing her human touch.
Hospitality in Oman with Mehmet Tunç Müstecaplıoğlu
A passionate hotelier, Mehmet Tunç Müstecaplıoğlu, area general manager of Orascom Hotels Management – Oman Hotels, strives to train managers and colleagues to take the next step and grow prosperously in their careers. In this exclusive interview, he shares his hospitality experiences in Oman.
60 seconds with Charles Fisher, GM of Four Seasons Cairo at First Residence
An intrepid globetrotter, tenacious problem solver and luxury hospitality aficionado, Charles Fisher wears the various hats of a hotelier with ease. He brings more than two decades of experience to his current role as general manager of Four Seasons Cairo at First Residence, where we caught up with him for an exclusive interview.
Crafting exceptional guest experiences with Mehdi Zaanoun
Mehdi Zaanoun, a seasoned hospitality expert and the GM of Four Seasons Resort and Residences at The Pearl-Qatar, talks about his two decades of expertise in crafting extraordinary guest experiences through authentic and intuitive service.
Excellence by design with FORM Hotel
At the helm of Form Hotel Dubai, a member of Design Hotels™, general manager Houssam Mansour leverages his two decades of solid experience to provide guests with contemporary and timeless experiences. As the brand celebrates its fifth anniversary, Mansour unlocks the brand’s secrets and provides insight into what makes it unique and successful.
Salman Gasim on trailblazing and nurturing hospitality talent in KSA
Salman Gasim is the CEO of the Saudi Tourism Training and Recruitment (STTAR) Institute and the CEO of Swiss Hospitality Company. He also serves as the vice president of the Saudi Regional European Business Council at the Federation of Saudi Chambers. Here, he discusses the Kingdom’s rapidly changing hospitality industry landscape and the key role earmarked for homegrown talent in driving change.
Up close and personal with Guenter Gebhard, regional VP and GM of Four Seasons Riyadh
We took time out with Guenter Gebhard, regional vice president and GM of Four Seasons Hotel Riyadh at Kingdom Center, to get the lowdown on his management style and his role in ensuring the brand’s growth across the kingdom.
The language of luxury with Timothy Kelly
Nestled on the vibrant shores of Dubai, Atlantis The Royal reigns supreme as a luxurious escape. Spearheaded by the executive vice president and managing director, Timothy Kelly, whose unwavering commitment to delivering on promises and exceeding guest expectations has cemented Atlantis The Royal’s status as a premier destination, we hear what he has to say regarding the resort’s offerings.
10 minutes with Denis Sorin the Arabian hallmark maker
Denis Sorin, the president of Amsa Hospitality, is more than a hotelier. As an entrepreneur and advocate of Arabian hospitality, he tells us about his vision and aspirations for KSA.
A new chapter with Rami Sayess president of hotel operations for Asia Pacific at Four Seasons Hotels & Resorts
As president of hotel operations for Asia Pacific at Four Seasons Hotels & Resorts, Rami Sayess believes that success is all about leadership and the ability to translate vision into reality by encouraging others to reach their full potential. Here, the veteran hotelier and die-hard optimist reveals news of his promotion and what lies ahead.
