Women in the lead with Odile De Groot, GM of Park Inn by Radisson Hotel Kuwait

Women in the lead with Odile De Groot, GM of Park Inn by Radisson Hotel Kuwait

Odile De Groot GM of Park Inn by Radisson Hotel & Apartments Mahboula, Kuwait

Belgian adventurer and seasoned hotelier Odile De Groot is making a mark as GM of Park Inn by Radisson Hotel & Apartments Mahboula, Kuwait. Here, she tells us about her work, the importance of women empowerment and what she hopes to accomplish.


What has been your greatest professional achievement to date?

Winning Young Leader of the Year for the Radisson Hotel Group in 2013 was a major milestone. However, my favorite achievements are discovering years later the growth and development of former employees.

 What are the challenges you are facing and how are you helping other women in their career development?

Right now, there are the usual pre-opening challenges and issues. But, if the question relates to equality challenges, I must admit that I’ve never really felt it. Notably, I’ve had some women and men support me, including my current hotel owners. Furthermore, people will always show support if they can see your work ethic, transparency and team spirit.

Do you believe that the hospitality industry offers equal opportunities?

Irrespective of our occupations, our primary responsibility is to offer guidance, share insights and provide advice based on experience, in my belief. Moreover, relationships thrive on sharing information, resources and opportunities. Furthermore, it is crucial to celebrate achievements for professional growth and development.

Support in managing work-life balance, particularly during life transitions and post-Covid, is essential for everyone, regardless of gender.

Furthermore, creating a supportive environment is crucial for fostering growth. Additionally, discussions should encompass gender, nationality and age discrimination, among others. Operating on a global scale, the hospitality industry exposes employees to diverse cultures and perspectives, thereby contributing to a more inclusive and diverse workforce.

 What are your plans for Park Inn by Radisson Hotel & Apartments Kuwait?

A well-trained and motivated team is crucial to achieving guest satisfaction. Naturally, our goal is to attain profitability within a reasonable timeframe, fostering a positive impact on the Park Inn brand’s overall reputation. Furthermore, the happiness of guests not only ensures their satisfaction but also generates positive media and word-of-mouth, contributing significantly to brand image. Moreover, a satisfied clientele establishes a robust initial customer base, forming a solid foundation for the success of the brand.

Health and safety are top priorities given their direct impact on guest and employee well-being. Consequently, the success of a hotel hinges on consistent monitoring, adaptation to feedback and a dedication to continuous improvement.


Website Icon png images | PNGEgg radissonhotels.com/parkinn


For more news click here

Add to Favorites
About author

Rita Ghantous

Rita Ghantous is a hospitality aficionado and a passionate writer with over 9 years’ experience in journalism and 5 years experience in the hospitality sector. Her passion for the performance arts and writing, started early. At 10 years old she was praised for her solo performance of the Beatles song “All My Love” accompanied by a guitarist, and was approached by a French talent scout during her school play. However, her love for writing was stronger. Fresh out of school, she became a freelance journalist for Noun Magazine and was awarded the Silver Award Cup for Outstanding Poetry, by The International Library of Poetry (Washington DC). She studied Business Management and earned a Masters degree from Saint Joseph University (USJ), her thesis was published in the Proche-Orient, Études en Management book. She then pursued a career in the hospitality industry but didn’t give up writing, that is why she launched the Four Points by Sheraton Le Verdun Newsletter. Her love for the industry and journalism led her to Hospitality Services - the organizers of the HORECA trade show in Lebanon, Saudi Arabia, Kuwait and Jordan, as well as Salon Du Chocolat, Beirut Cooking Festival, Whisky Live and other regional shows. She is currently the Publications Executive of Hospitality News Middle East, Taste & Flavors and Lebanon Traveler. It is with ultimate devotion for her magazines that she demonstrates her hospitality savoir-faire.

Your email address will not be published. Required fields are marked *