Address Hotels & Resorts, the UAE’s leading luxury hospitality group, has launched Nuha, a pioneering virtual hospitality concierge powered by ChatGPT technology. Nuha is the first AI concierge in the UAE specifically designed for the hospitality industry.

Nuha offers guests a natural and personal conversation that goes beyond the traditional limitations of virtual assistants. Nuha can understand and respond to complex requests. Furthermore it provide guests with comprehensive information about the hotel, Emaar’s other properties and Dubai as a whole.

Nuha’s features include:

Hotel inside-out: Nuha offers an in-depth tour of Address Downtown Hotel, highlighting everything from luxurious rooms to gourmet dining and tranquil spa sanctuaries.
Emaar’s expanse: Nuha is not limited to a single location; it’s the passport to Emaar’s vast and opulent collection, giving a panoramic view of their splendid offerings.
Dubai unveiled: whether it’s iconic marvels or Dubai’s best-kept secrets, Nuha is the aficionado, guiding guests on an unmatched journey through the city.
Stay current, stay connected: with Nuha, guests have information at their fingertips, from vibrant events to cultural celebrations and noteworthy happenings across the Dubai and entire UAE.

Nuha is the latest innovation from Address Hotels & Resorts. The service is a testament to the group’s commitment to using technology to create a more personalized and memorable experience for guests.

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About author

Rita Ghantous

Publication Executive

Rita Ghantous is a hospitality aficionado and a passionate writer with over 9 years’ experience in journalism and 5 years experience in the hospitality sector. Her passion for the performance arts and writing, started early. At 10 years old she was praised for her solo performance of the Beatles song “All My Love” accompanied by a guitarist, and was approached by a French talent scout during her school play. However, her love for writing was stronger. Fresh out of school, she became a freelance journalist for Noun Magazine and was awarded the Silver Award Cup for Outstanding Poetry, by The International Library of Poetry (Washington DC). She studied Business Management and earned a Masters degree from Saint Joseph University (USJ), her thesis was published in the Proche-Orient, Études en Management book. She then pursued a career in the hospitality industry but didn’t give up writing, that is why she launched the Four Points by Sheraton Le Verdun Newsletter. Her love for the industry and journalism led her to Hospitality Services - the organizers of the HORECA trade show in Lebanon, Saudi Arabia, Kuwait and Jordan, as well as Salon Du Chocolat, Beirut Cooking Festival, Whisky Live and other regional shows. She is currently the Publications Executive of Hospitality News Middle East, Taste & Flavors and Lebanon Traveler. It is with ultimate devotion for her magazines that she demonstrates her hospitality savoir-faire.