10 hoteliers share their formulas for sustainable success
The regional hotel industry is known for its remarkable resilience, constantly pivoting to meet the changing demands of guests.
Pastry shop design trends in 2024
When planning a pastry shop within a hotel property, there are several points to consider says Dominick Casale, AIA, principal at Brooklyn, NY–based IMC Architecture. Here, he conveys the importance of functional space to ensure profitability.
Hodema Consulting Services’ market F&B insight report
The Hodema Consulting Services’ Market Insight Beirut F&B Report 2024 offers a comprehensive, in-depth analysis of the F&B industry in Beirut, Lebanon.
Generative AI in hospitality HR
Tiago Costa, CEO of talent solutions consultancy Parisima Talent, believes that HR must constantly embrace new ways of working, skills, techniques and technology, including generative AI. Here, he explains how generative AI helps enhance a candidate’s journey to positively impact a business.
World Chocolate Day buzz from industry experts
On World’s Chocolate Day, four industry leaders tell HN what’s creating a buzz on the scene of our favorite sweet treat.
How to unleash the power of tech in HR
Getting the best out of the latest technology requires business leaders to be open to new ideas and recognize that improving customer service should always be the endgame. Mark Dickinson, of DONE! Hospitality Training Solutions, shares his dos and don’ts for utilizing tech in HR.
How to convert clicks into bookings
It’s a fact that virtual visits and viewing video content are steps that almost all of today’s customers will take before making a travel booking. Riky Bains, strategist at Brash, explains why embracing the clickable future, especially YouTube, is crucial in a competitive industry.
12 steps to building a world-class coffee brand
While the coffee industry is undoubtedly booming, competition remains fierce, with customers spoilt for choice when it comes to choosing their brew. Against this backdrop, Christian Salloum, managing director of BrandPortunity F&B Consulting, shares an essential step-by-step checklist for business leaders looking to create a top-notch coffee brand.
How to harness the power of the metaverse
The metaverse and Web3 are poised to revolutionize the hospitality industry, transporting us into a world of personalized, decentralized experiences and limitless possibilities, as Dr Jane Thomason, emeritus chair of the World Metaverse Council, author and influencer, explains.
Exploring milk trends with experts
Long an essential addition to hot and cold drinks and recipes, milk continues to retain a premium spot in kitchen fridges worldwide, alongside the many, increasingly popular plant-based varieties now available. Four industry experts share their thoughts on all things milk-related and more, from new nut-based options and flavorful pairings to achieving that all-important froth.