The human side of hospitality

The human side of hospitality

Hospitality relies on the people performing the wide range of roles across the industry to keep the wheels turning, from kitchen staff and receptionists to IT experts and management. With competition among employers tough and staff turnover high, eight HR professionals share their thoughts with HN on how the sector can identify, hire and hold on to talents.

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Recruitment professionals in the hot seat

Recruitment professionals in the hot seat

With the pandemic forcing companies to rethink their HR models, we asked six recruitment professionals about their greatest career challenges, tackling Covid-19- induced HR shortages, using technology to increase efficiency and helping clients adapt to hybrid work models,

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