A site to behold how Google changed the online travel business
More and more, travelers are utilizing digital services to find quicker, cheaper and simpler ways to get to their preferred destinations. While the volume of bookings made online continues to grow, Google has pushed its way to the top of the travel industry. Serge Chamelian, managing partner of h-hotelier, tells us more.
How To Get The Best Deals For Your Next Trip
Travel planning is one of the most fulfilling parts of taking a vacation, as anticipation often fuels excitement ahead of your escape. Serge Chamelian, managing partner of h-hotelier, discusses how to reap the best deals for your future travel plans once the Covid-19 pandemic eases.
Hotels Post COVID-19: Adopting New Technologies
Serge Chamelian, managing partner of h-hotelier, sheds light on some innovative technological solutions for hotels aimed at considerably reducing the risk of COVID-19 transmission risks while ensuring customer satisfaction.
How to get the Best Deals for your Next Trip
Travel planning is one of the most fulfilling parts of taking a vacation, as the anticipation often builds excitement ahead of your escape. Serge Chamlian, managing partner of h-hotelier, discusses how to reap the best deals for your future travel plans outside the outbreak of COVID-19.
Maintaining Reputations And Managing Responses In The Digital Era
Serge Chamelian, managing partner of h-hotelier, looks at how best to address this modern phenomenon customers may hold various views on your organization’s reputation, and this is why marketers must ensure that organizations have a good reputation and manage responses in an ethical manner when things go wrong.
Rate parity or disparity? Recommendations…
Rate disparity might be acomplex issue, but it can cause a customer to lose trust in your company and, as a result,impact your bottom line, which means ignoring it isn’t an option.Serge Chamelian, managing partner of h-hotelier, showsus the way, by explaining thedifferent distribution channels from a practical perspective, and provides recommendations
Rate Parity or Disparity
Hotels’ pricing is complex and disparities in rates are extremely common. With the rise of newage channels, hotels are also having problems maintaining a clean, clear vision over their pricing strategy. Spirals in the inventory and rates distribution have made it even more important for hotels to take control of their distribution channels. Serge Chamelian, managing partner of h-hotelier, gives a no-nonsense explanation of the different distribution channels available to hotels.
GDPR And Its Impact On The Hotel Sector
Why did companies suddenly start taking an interest in our personal data and updating their terms and conditions? What’s really going on with data protection right now and how does this affect hotel operations? Serge Chamelian, managing partner of h-hotelier, answers these and many other questions
Contributors’ 2021 Expectations
Without a shadow of a doubt, 2020 forced countless companies around the world to rethink their strategies and adapt to new norms. With this in mind, we asked a selection of our contributors what lessons they learned last year and how they foresee the business landscape in 2021.