To what you attribute your success?
First and foremost, for any hotelier to be truly successful, they have to have an absolute passion for the industry – and the fast-paced, dynamic hospitality industry still excites, inspires and challenges me on a daily basis. It is also about surrounding yourself with the very best talent and developing teams with complementary skillsets and personalities that come together to really embody brand values and service hallmarks. I strongly believe that a good – and successful – leader is also someone who remains open-minded, receptive to ideas, aware of global trends and who takes the time to listen to colleagues, team members and guests.
What differentiates Armani Hotel Dubai from others in the emirate?
Obviously, our location at the heart of Burj Khalifa, the world’s tallest building, sets us apart in an architectural sense, yet inside the hotel, across our guest rooms and suites, and throughout our award-winning restaurants and spa, it is the Armani philosophy that gives us our signature mark. The hotel was the first property built and personally designed by Giorgio Armani himself, and his philosophy was that guests would be welcomed to a home away from home. This is imbued across every element of Armani Hotel Dubai, from our facilities to our people, and this is what makes us stand out in a heavily saturated and highly competitive hospitality landscape.
You had been nominated as Judge’s Choice Most Inspiring General Manager of the Year by Hozpitality Middle East, among several other nominations. What makes your leadership inspirational?
You should really ask my team that question! If I were to describe my leadership style, I would say it is anchored in personal passion and driven by collaboration. An open-door policy is absolutely critical in my opinion, as this fosters a culture that is centered on employee empowerment coupled with a workplace environment where ideas are welcomed, innovation is celebrated and we all have each other’s backs. My success is very much dependent on that of my team, and the team at Armani Hotel Dubai is truly exceptional.